Sourced pain points, feature requests, workarounds and switching reasons of B2B software users.
Scored across 3 tools
The three tools operate at clearly different levels: list_products enumerates products, get_product_summary aggregates feedback for one product, and search_items queries individual reports. There is mild overlap because get_product_summary already returns free-preview reports that search_items also searches, but intents (aggregate overview vs. targeted query) remain distinguishable.
All three follow a consistent snake_case verb_noun pattern (get_, list_, search_). Minor deviation: search_items uses the generic noun 'items' while the other tools explicitly reference 'products', which slightly obscures that the items are product feedback reports.
Three tools is on the lean side but fits the narrow purpose of browsing products and their feedback previews. Each tool maps to a distinct step (discover -> summarize -> search) rather than being redundant.
Core browsing and searching is covered, but there are noticeable gaps: the tools filter by category slug yet no tool lists available categories, and there is no way to fetch a full report or a source thread beyond what the summary/search previews embed. Agents hitting an unknown category slug would be stuck.
What users of one product struggle with: counts, the main problem areas, and the free-preview reports per category (pain points, feature requests, workarounds, switching reasons) with their source links, plus the page and pricing links for the full list.
Inputs: product (required). Returns: note, counts, product, top_areas, +1 more
List the software products that have a page on Friction, most-documented first, with counts of reports, recurring themes and sources. Optionally filter by category slug and by a name or domain fragment.
Inputs: q, limit, offset, category. Returns: note, total, offset, products, +1 more
Search the free-preview feedback reports of one product, optionally by category and by words in the title or summary (all words must match). Each report carries the source threads (URL, date, quoted excerpt, state) behind it.
Inputs: product (required), q, category. Returns: note, count, items, query, +1 more
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