FCC copper retirement lookups and a broker-reviewed IT advisor. No supplier names, no prices.
Scored across 3 tools
Each tool targets a clearly distinct action: consulting an AI advisor, looking up a deterministic dataset, and requesting a human callback. The descriptions explicitly differentiate the conversational advisor from the consent-gated broker callback, so an agent can easily choose the right tool.
All three names follow a consistent snake_case verb+object pattern: ask_sync_advisor, check_copper_retirement, request_broker_callback. The verbs are distinct but the structural convention is uniform and predictable.
Three tools are well-scoped for this focused advisory and data-lookup service. Each tool earns its place by covering a core workflow step (consult, check, escalate), with no redundant or extraneous operations.
The surface covers the main lifecycle: initiate an advisor session, retrieve copper retirement status, and request human follow-up. Minor gaps exist—such as no direct tool to query the status of a pending human review or to retrieve a claim_url without going through the advisor—but these are arguably external steps.
Consult CHNLSYNC's advisor about the user's IT environment.
First call: omit session_id/session_token and provide company_name plus pain (a plain-language description of what is not working) — a private advisor workspace is created and its credentials are returned. Later calls: pass session_id, session_token AND conversation_id back to continue the same conversation. Persist all three privately across turns. Incomplete continuation handles are rejected before any write; recover the previous tool result instead of creating another workspace. Never automatically retry a failed write: it may already have been recorded. Replies never contain supplier names or pricing — those come only after a human broker review, via the claim_url or a requested callback.
Inputs: message (required), pain, session_id, company_name, +2 more. Returns: An advisor reply with the complete handle needed to continue safely.
Look up US copper/POTS retirement program status by carrier and state.
Deterministic read of CHNLSYNC's FCC-sourced dataset (CC BY 4.0 — cite
the returned source_url). carrier accepts display names like "AT&T",
"Lumen", "Frontier"; state is a two-letter abbreviation. Omit both
for the full dataset.
Inputs: state, carrier. Returns: Citable program data and separately dated, reviewed filings.
Ask a CHNLSYNC human broker to contact the user about their case.
Only call this with the user's explicit consent to share their name and
email with CHNLSYNC. Requires the session credentials returned by
ask_sync_advisor. The result's book_url is an optional scheduling
link you may offer the user as a next step ("pick a time now"); the
callback is already queued and a broker will reach out either way, so
never present booking as required or as a confirmed appointment. Do not
automatically retry after a timeout: the request may already be recorded.
Inputs: session_id (required), contact_name (required), contact_email (required), session_token (required). Returns: Recorded callback acknowledgement; this is not a confirmed appointment.
Recent tool additions, removals, and schema changes observed during successful MCP inspections.
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