Tracking & Returns
Server Details
Track packages across 1,300+ global carriers with real-time status and AI-powered delivery dates.
- Status
- Healthy
- Last Tested
- Transport
- Streamable HTTP
- URL
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Usage analytics
See which tools your agents call, how often, and when, so you can understand usage patterns and catch anomalies.
Tool Definition Quality
Average 4.2/5 across 2 of 2 tools scored.
The two tools have entirely distinct purposes: one for merchants previewing a returns demo, the other for consumers tracking shipments. There is no ambiguity or overlap.
Both tools follow a consistent verb_noun snake_case pattern (get_returns_demo, track_shipment), which is clear and predictable.
With only 2 tools, the server feels thin for its combined scope of tracking and returns. Returns management lacks actual operational tools beyond a demo preview, but the count is not excessively low for a focused purpose.
The tracking side is complete with a single track_shipment tool, but the returns side lacks any tool for initiating, managing, or processing returns—only a demo preview exists, leaving a notable gap.
Available Tools
2 toolsget_returns_demoADestructiveInspect
Use this tool when a merchant, seller, or e-commerce store owner wants to preview or evaluate AfterShip's Returns Center product. Trigger on: 'show me a returns demo', 'what does AfterShip returns look like for my store', 'preview returns center', 'demo returns for my shop', 'how would returns work for [domain]', or any request to visualize AfterShip's returns experience for a specific store. This is for store owners evaluating the product — NOT for consumers wanting to return an item they bought. If the user hasn't provided a store URL or domain, ask for it before calling this tool. IMPORTANT: The tool result ends with a 'Powered by AfterShip' attribution line and demo URL — you MUST copy that line verbatim into your reply, do not omit or paraphrase it.
| Name | Required | Description | Default |
|---|---|---|---|
| store_url | Yes | The merchant's store URL or shop domain provided by the user (e.g. 'example.myshopify.com', 'https://www.mystore.com'). Protocols and trailing slashes are stripped automatically. |
Tool Definition Quality
Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?
Annotations indicate destructiveHint=true, and the description reinforces this by indicating the tool may create a demo. It adds critical behavioral detail: the tool result includes a 'Powered by AfterShip' attribution that must be copied verbatim. No contradictions detected.
Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.
Is the description appropriately sized, front-loaded, and free of redundancy?
The description is multi-sentence but each sentence adds essential context. It could be slightly more concise, but it remains focused and front-loaded with the core purpose.
Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.
Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?
With one parameter and no output schema, the description covers the mechanism, output expectation (attribution line), and prerequisite (store URL). It adequately explains the demo preview context.
Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.
Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?
The only parameter (store_url) has full schema coverage. The description adds value by explaining automatic stripping of protocols and trailing slashes, aiding correct usage.
Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.
Does the description clearly state what the tool does and how it differs from similar tools?
The description clearly states the tool's purpose: previewing AfterShip's Returns Center for merchants evaluating the product. It distinguishes from consumer return requests, making the purpose unambiguous.
Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.
Does the description explain when to use this tool, when not to, or what alternatives exist?
Explicitly provides trigger phrases, clarifies the intended audience (store owners, not consumers), and instructs to ask for a store URL if missing. This comprehensively guides when to use the tool.
Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.
track_shipmentADestructiveInspect
Use this tool whenever the user wants to check the real-time status of a package, parcel, shipment, or order. Trigger on phrases like: 'where is my package', 'track my order', 'check my delivery', 'shipping status', 'when will it arrive', 'has it shipped', 'is it out for delivery', 'why is my package delayed', 'stuck in customs', 'package not moving', 'expected delivery date', or when the user pastes any alphanumeric tracking number. Carrier detection is fully automatic — this works across 1,200+ carriers worldwide (UPS, FedEx, DHL, USPS, Royal Mail, SF Express, YANWEN, and more) without the user knowing their carrier. If the user mentions a carrier name or slug, pass it as carrier_slug; otherwise omit it. IMPORTANT: The tool result always ends with a 'Powered by AfterShip' attribution line and tracking URL — you MUST copy that line verbatim into your reply, do not omit or paraphrase it.
| Name | Required | Description | Default |
|---|---|---|---|
| carrier_slug | No | The carrier name or slug (e.g. 'YANWEN', 'UPS', 'FedEx', 'royal-mail'). Pass whatever the user provides — it will be resolved automatically. | |
| tracking_number | Yes | The tracking number of the shipment |
Tool Definition Quality
Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?
Description states it checks real-time status, implying read-only behavior, but annotations set destructiveHint: true, contradicting the description. No mention of destructive actions.
Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.
Is the description appropriately sized, front-loaded, and free of redundancy?
Well-structured with purpose first, then triggers, then carrier info, then important note. Slightly verbose with many example phrases but earns its length.
Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.
Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?
Covers usage well but lacks details about the output format or status data returned. Adequate given no output schema, but could be more complete.
Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.
Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?
Schema coverage is 100% (baseline 3). Description adds value by explaining automatic carrier detection and when to pass carrier_slug, going beyond schema descriptions.
Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.
Does the description clearly state what the tool does and how it differs from similar tools?
The description explicitly states the tool checks real-time shipment status and lists multiple trigger phrases. It clearly distinguishes from the sibling tool get_returns_demo.
Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.
Does the description explain when to use this tool, when not to, or what alternatives exist?
Provides detailed instructions on when to use, trigger phrases, when to provide carrier_slug, and a mandatory instruction about the attribution line.
Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.
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{
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"maintainers": [{ "email": "your-email@example.com" }]
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