AI customer support MCP server for ClerkChat. Manage your customer service chatbot and support inbox from Claude, ChatGPT or Cursor.
Build AI support agents and train their knowledge base on your website, help center, PDFs, Google Docs, Notion pages and YouTube videos
Answer customers on WhatsApp, Instagram DMs, Facebook Messenger, Telegram, live chat widget and a hosted help page
Work the shared support inbox: read conversations, draft and send replies, translate messages, take over from the AI, assign, prioritize and close tickets
Hand off to humans with escalations to Zendesk and Intercom, plus Slack alerts
Capture and export leads, run support automations, and track support analytics (conversation volume, containment rate, first response time)
Hosted, with OAuth sign-in and per-workspace access. Works with Shopify and Stripe for order and billing questions.
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Connect Chatway, an AI-powered website live chat and customer support platform, to ChatGPT, Claude, Gemini, Cursor, and other AI assistants using MCP. Chatway helps businesses communicate with website visitors, manage customer conversations, and deliver faster support across multiple channels, including website live chat, email, WhatsApp, Instagram, and Facebook Messenger. Native mobile apps for iOS and Android let support teams manage conversations and respond to customers on the go. With Chatway's MCP server, AI agents can access and manage customer support operations. Search and read conversations, send replies, add private notes, resolve and assign chats, manage contacts, retrieve customer information, and search knowledge base articles. Chatway also includes a built-in AI Support Agent for automated customer service, a shared team inbox, support ticket management, a customizable website chat widget, a help center, team management, automated workflows, visitor tracking, and integrations with popular platforms, including WordPress and Shopify. Connect external AI agents to automate customer support, answer customer questions, access conversation history, and streamline support workflows without building custom integrations. Manage your customer support from anywhere using Chatway's web dashboard or mobile apps. The hosted MCP server supports Streamable HTTP and secure OAuth 2.1 authentication with scoped permissions. Available on all Chatway plans, including the Free plan. Conversation limits apply. Website: https://chatway.app Documentation: https://developers.chatway.app/mcp/guides.mcp_overview
Build and manage AI-native customer support agents from Claude or any MCP client.
Hosted support inbox over MCP: answer web chat, WhatsApp, email and SMS, manage knowledge.
Customer support for MCP servers: work your tickets from Claude or any MCP client. Service key auth.
Add one secure layer between your agents and this server.
