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Queue keeps a team’s approved support response times by customer plan, then lets an assistant read that set before it replies. A 14-day trial, then Pro. The price is only at checkout.

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Status
Unhealthy
Uptime
0.2% over 22 days
Last Tested
Transport
Streamable HTTP
URL

TDQS

B3.4/5.0

Scored across 13 tools

Disambiguation3/5

Most tools target distinct sub-resources, but there is real overlap: evaluate_plan_coverage and evaluate_support_promise both 'decide whether' something is in the approved set, differing only in plan-coverage vs exact-wording, and get_queue_context vs search_customer_plans both retrieve customer plans. The descriptions do clarify these boundaries, but an agent could still easily confuse the two evaluate gates.

Naming Consistency5/5

Every tool follows a clean snake_case verb_noun pattern (create_/evaluate_/get_/list_/save_/search_ + noun), with consistent grouping of the list_* and save_* families. No convention mixing anywhere.

Tool Count4/5

13 tools is well within a reasonable range for a plan/approval domain. It is slightly granular with four list_* and four save_* tools, but each maps to a distinct sub-resource (windows, channels, staffing, catalogs) rather than being redundant.

Completeness4/5

The surface covers the read/evaluate/save lifecycle well, with save_* handling both create and revise. The notable gap is deletion: there is no way to remove a customer plan, catalog, or saved channel/window/promise, so lifecycle coverage is incomplete at the teardown end.

Tool Schema Changelog

Recent tool additions, removals, and schema changes observed during successful MCP inspections.

  1. 13 tool updates
    • First observedcreate_response_catalog
    • First observedevaluate_plan_coverage
    • First observedevaluate_support_promise
    • First observedget_queue_context
    • First observedlist_plan_channels
    • First observedlist_reply_windows
    • First observedlist_response_catalogs
    • First observedlist_staffing_promises
    • First observedsave_customer_plan
    • First observedsave_plan_channel
    • First observedsave_reply_window
    • First observedsave_staffing_promise
    • First observedsearch_customer_plans

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