Queue
Server Details
Queue keeps a team’s approved support response times by customer plan, then lets an assistant read that set before it replies. A 14-day trial, then Pro. The price is only at checkout.
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- Status
- Unhealthy
- Uptime
- 0.2% over 22 days
- Last Tested
- Transport
- Streamable HTTP
- URL
TDQS
Scored across 13 tools
Most tools target distinct sub-resources, but there is real overlap: evaluate_plan_coverage and evaluate_support_promise both 'decide whether' something is in the approved set, differing only in plan-coverage vs exact-wording, and get_queue_context vs search_customer_plans both retrieve customer plans. The descriptions do clarify these boundaries, but an agent could still easily confuse the two evaluate gates.
Every tool follows a clean snake_case verb_noun pattern (create_/evaluate_/get_/list_/save_/search_ + noun), with consistent grouping of the list_* and save_* families. No convention mixing anywhere.
13 tools is well within a reasonable range for a plan/approval domain. It is slightly granular with four list_* and four save_* tools, but each maps to a distinct sub-resource (windows, channels, staffing, catalogs) rather than being redundant.
The surface covers the read/evaluate/save lifecycle well, with save_* handling both create and revise. The notable gap is deletion: there is no way to remove a customer plan, catalog, or saved channel/window/promise, so lifecycle coverage is incomplete at the teardown end.
Tool Schema Changelog
Recent tool additions, removals, and schema changes observed during successful MCP inspections.
13 tool updates
- First observed
create_response_catalog - First observed
evaluate_plan_coverage - First observed
evaluate_support_promise - First observed
get_queue_context - First observed
list_plan_channels - First observed
list_reply_windows - First observed
list_response_catalogs - First observed
list_staffing_promises - First observed
save_customer_plan - First observed
save_plan_channel - First observed
save_reply_window - First observed
save_staffing_promise - First observed
search_customer_plans
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