Contact NotFair support. Use this tool when the user explicitly wants to reach the support team — for example, they say "contact support", "file a bug", "report an issue", "I need help from the NotFair team", or "this is a NotFair problem not a Google Ads problem".
This sends a message directly to the NotFair team and generates a ticket. The user will receive a response via email within 1 business day.
DO NOT use this for:
- Routine Google Ads questions you can answer yourself.
- Internal tool quality issues — use fileInternalNotFairToolFeedback for those.
- Questions you haven't tried to answer yet.
Only call this when the user has explicitly asked to contact support, or when you've exhausted your ability to help and the user agrees escalation is the right move.
Connector