List every open task (action-item) across your whole account — things the platform needs you to do before a case (or your account) can proceed: reply to a chat, sign a contract, assign a bank account, and so on. Use get_case_tasks instead to scope this to one case.
Tasks auto-resolve once the underlying condition clears — e.g. replying to a case's chat makes its ReplyToChat task disappear on its own. Treat this as a live work queue, not a log: a task seen on one call may no longer be open on the next.
Every task carries a solutionUrl — an absolute link a human can open to resolve it in one click, whatever the type. Some types (today: ReplyToChat, ClientInputRequired, MoreInfoNeeded) additionally carry a non-null `action` pointing at the exact API call that resolves them — for those, call send_case_message with the task's caseId instead of sending a human to solutionUrl. Tasks without an action rely on solutionUrl alone.
Task types: Generic, ReplyToChat, SelectQuoteWinner, ReviewPartner, ClientInputRequired, SignContract, MoreInfoNeeded, AssignBankAccount, CaseValidationNeedsInfo.