Send a general inquiry to a local service business. Use this when the customer has a question, needs a custom quote, or wants to describe an issue that doesn't fit a specific bookable service. The business owner will be notified immediately via SMS and will contact the customer directly. ONLY call this if the business has 'inquiry' in its enabledFeatures array.

Get general information about the store

Get general information about the store theme

Search FAQ for relevant answers about Skiplagged - company, stuff, its products, and policies. Useful for customer support and general inquiries

Get open support tickets with pagination (20 per page) and search. Returns summary info only — use get_ticket with the case number to get full ticket details including notes, files, and collaborators. Supports filtering by subject/description text, platform (renaissance, api, general, overture, winners), and priority (1=Low, 2=Medium, 3=High).

Record a guest interaction to the vacation rental's evidence chain. Creates a verified evidence record of the interaction. Pass property_id, interaction_type (inquiry, complaint, request, confirmation), content text, and channel (mcp, voice, sms, email). Optional: booking_id.