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    C
    maintenance
    Enables AI clients to build and manage a Genesys Cloud org end to end through natural language — queues, skills, users, wrap-up codes, Architect call flows, outbound contact lists, campaigns and cadences, and agentic virtual agents. It composes real Archy YAML, renders Mermaid diagrams in chat, and publishes through Genesys' own pipelines, while leaving campaigns off and AVA versions at TestReady for human review.
    MIT