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  • msp-tools-mcp

    Jackson-DM
    F
    license
    A
    quality
    B
    maintenance
    Provides MSP support tools (ticket search, draft response, KB search, update) with a deterministic security guardrail that refuses to draft responses for security tickets based on content scanning, even if mislabeled.
    5

  • cheq-tickets

    GalDaich
    A
    license
    A
    quality
    C
    maintenance
    Enables semantic search and analysis of customer support tickets. Provides tools to search tickets, analyze the dataset, and retrieve individual tickets using natural language.
    3
    MIT

  • servicedesk-plus

    kaattaalan
    A
    license
    A
    quality
    C
    maintenance
    MCP server for ManageEngine ServiceDesk Plus that lets AI agents list, search, create, update, and manage help desk tickets and technical notes in real-time.
    6
    MIT

  • Red Hat API MCP Server

    fnarel
    F
    license
    A
    quality
    D
    maintenance
    MCP server providing tools to search Red Hat KCS solutions, retrieve solution details, search cases, and get case details via Red Hat APIs.
    5

  • zendesk-mcp

    sophiabanda
    A
    license
    A
    quality
    B
    maintenance
    Enables Zendesk support workflows through tools for semantic ticket search, customer context retrieval, solution version assessment, and daily work summaries.
    4
    47
    MIT
  • mcp-server-rt by bestpractical

    mcp-server-rtofficial

    bestpractical
    A
    license
    A
    quality
    C
    maintenance
    Connects AI assistants to a Request Tracker (RT) instance, enabling natural language ticket search, creation, updates, and queue management via the MCP protocol.
    17
    24
    8
    GPL 2.0

  • Autotask Search

    JM-Addington
    F
    license
    A
    quality
    D
    maintenance
    Enables LLMs to search and retrieve Autotask tickets, companies, and contacts using advanced semantic search and AI-powered reranking.
    11
    2

  • Zendesk MCP Server

    SShadowS
    A
    license
    A
    quality
    A
    maintenance
    Enables AI-powered ticket analysis and comprehensive Zendesk API integration via the Model Context Protocol, supporting both API token (CLI) and OAuth 2.1 (web) authentication modes.
    55
    114
    5
    MIT

  • mcp-feedback-enhanced

    orime
    F
    license
    A
    quality
    D
    maintenance
    A community-maintained fix for the MCP Feedback Enhanced server, resolving image attachment serialization, web panel 500 errors, and extending default timeout for long-running feedback sessions.
    2

  • perfex-crm-mcp

    yunyminaya
    F
    license
    A
    quality
    C
    maintenance
    MCP server that connects AI assistants to Perfex CRM via public web forms, enabling lead creation, ticket creation, quote requests, and health checks without API keys.
    4

  • twilio-call-data-mcp

    burkecampbell
    A
    license
    A
    quality
    C
    maintenance
    Read-only MCP server for Twilio call data, providing tools to search calls, fetch recordings and transcripts, list agents, and generate summaries while explicitly handling timezone and duration measurement discrepancies.
    6
    MIT