"Techniques to Improve Agent Programming" matching MCP servers:

Provides ServiceNow ITSM tools (incidents, knowledge, CMDB, user lookups) to AI agents, with an evaluation harness that measures tool-selection accuracy, task completion, and latency.

Enables any MCP client to run natural-language queries and actions against CRM and ticket systems, with schema-validated tools, audit logging, and server-side write gating.

MCP server for a production-shaped service-business agent, enabling grounded knowledge search, intake collection, and human escalation with deterministic safety boundaries.

Exposes a churn risk model, a support ticket classifier, and a retrieval-augmented policy Q&A pipeline as callable MCP tools. Enables any MCP-aware AI client to orchestrate all three capabilities within a single conversation.

Enables agents to search answered tickets, ask new questions, and answer waiting questions on the shared help desk, while providing read-only observation of visits.

Enables MCP clients to list customer accounts, retrieve event timelines, get next-action recommendations, and push tasks to a CRM.

Exposes order status lookup and knowledge base search tools from the Support Agent AI over MCP, enabling MCP clients to handle customer support queries with grounded, citation-backed answers.

Enables AI assistants to perform typed decisions (choice, score, noul) over text, emails, tickets, or JSON documents, with automatic language routing and source ranking across 100+ languages via a single forward pass.

Enables a telecom support assistant to look up customers, check balances and orders, suspend lost SIMs, open tickets, and analyze SIP traces to diagnose call failures.

Enables role-gated management of ops desk contacts, cases, and tasks via MCP, with tool schemas and availability filtered per role to enforce permission boundaries, over stdio or Streamable HTTP.

Privacy-first Telegram MCP server enabling maintainers to triage chats, inspect context, search messages, draft replies, and send authorized messages locally without a cloud relay.

An MCP server that lets AI agents search contacts, manage the call queue, log activities, and update deal stages in a CRM while preventing destructive actions and email sending.

Enables managing car repair records through MCP tools, with OAuth authentication via Microsoft Entra ID.

Enables AI assistants to handle customer support by looking up order status, semantically searching knowledge bases, and creating support tickets through MCP tools, with grounded answers and automated evaluations.

Provides order lookup, customer lookup, and refund issuance tools with categorized errors to ensure accurate routing and distinguish access failures from valid empty results.

Enables natural language queries over internal policy documents using RAG, and provides tools to search policies and check ticket status via MCP.

Provides e-commerce customer support tools for order status, delivery, account, and policy questions, with RAG-grounded retrieval and strict authorization checks over mock data.

MCP server for AI-native L1 support: triages tickets, answers from a knowledge base, escalates to L2 via Telegram/GitHub, and manages feedback, with a LangGraph workflow and safety guardrails.

Provides order, payment, refund, logistics-ticket, and human-handoff tools for e-commerce customer service, enabling agents to query order data, validate access, and create tickets through FastMCP.

Enables users to combine CRM identity records, operational policy and ticket data, policy documents, call transcripts, and case notes, then reconcile them and identify tickets that require human escalation.