"Mock Service Worker" matching MCP servers:

Connects AI assistants to Jira Service Management instances, providing 40 tools for managing service desks, requests, comments, customers, organizations, queues, SLA, approvals, and attachments.

MCP server for InvGate Service Desk — manage incidents, users, knowledge base, assets and time tracking from any AI assistant.

Enables configuration of Jira Service Management Cloud via natural language, supporting request types, custom fields, forms, and more.

Enables workplace self-service tasks such as directory lookup, time-off management, ticket creation, and policy search, with write operations governed and compensation changes structurally denied.

This MCP server enables an AI receptionist to manage field-service bookings end-to-end: checking technician availability from live Outlook calendars, sending asynchronous SMS offers, tracking request status, and creating confirmed Outlook events with ETag-locked concurrency, all without customer sign-in.

Integrates with Service Desk Plus Cloud API to enable AI assistants to manage IT service requests, technicians, and communications via natural language.

Integrates with Service Desk Plus Cloud API to enable AI assistants perform CRUD operations on service desk entities, including request management, technician management, and email communication.

Enables voice/chat agents to rehearse healthcare member-service conversations using synthetic tools for eligibility, benefits, claims, pharmacy pricing, and case creation, all against fabricated data with no real PHI.

Lets AI assistants safely explore a Matrix42 instance by discovering web services and the data model, running validated ASQL queries, searching the service desk, and previewing ticket actions — read-only by default and without exposing credentials.

Exposes five tools for querying and analyzing a customer-support dataset, including listing categories/intents, filtering, counting, and summarizing records.

Provides e-commerce customer support tools for order status, delivery, account, and policy questions, with RAG-grounded retrieval and strict authorization checks over mock data.

MCP server for SolarWinds Service Desk (SWSD/Samanage) enabling reading and modifying tickets, comments, knowledge-base articles, and more via each user's own API token.

Enables AI-assisted field service management through the Service Fusion API, including job lookup, customer management, dispatch, invoicing, and equipment tracking.

MCP server for retrieving FAQ and glossary from the hotline.finance insurance service, supporting both stdio and HTTP modes for integration with clients like Cursor, Claude Desktop, and ChatGPT.

Integrates the Tidio customer service platform with LLMs, enabling management of conversations, contacts, tickets, and operators through natural language.

Official remote MCP server for Lobby, the bilingual AI receptionist. Five free no-auth tools: business phone scripts and IVR menus (English + Mexican Spanish), ElevenLabs agent system prompts, missed-call cost math, and a hire-a-receptionist verdict.

Enables natural language interaction with ServiceNow instances for managing incidents, changes, CMDB, service catalog, users, groups, and knowledge base via MCP.

Bridges Claude Desktop with a HITL escalation service, enabling creation, approval, modification, and management of human-in-the-loop requests directly from the chat interface.

MCP server for a production-shaped service-business agent, enabling grounded knowledge search, intake collection, and human escalation with deterministic safety boundaries.

Enables AI models to perform IT service management operations on Freshservice, including managing tickets, changes, problems, releases, assets, projects, and more through a set of MCP tools.