"How to Build a Knowledge Base" matching MCP servers:

面向 Codex、WorkBuddy 等 AI 工具的知你AI助手合并版 Skills，涵盖当前会话分诊、客户查询与画像、历史会话检索、客户分群和 API Key 用量查询，并连接个微、企微、视频号、微信小程序、公众号、服务号、微信客服、微信小店、抖音号、小红书、微博、网站及H5客服等渠道。

MCP server for AI-native L1 support: triages tickets, answers from a knowledge base, escalates to L2 via Telegram/GitHub, and manages feedback, with a LangGraph workflow and safety guardrails.

Enables semantic search over knowledge-base articles and listing of sample support tickets using MCP tools.

AI customer support MCP server with order status lookup and RAG-powered knowledge base search for e-commerce stores.

连接个微、企微、视频号、微信小程序、公众号、服务号、微信客服、微信小店、抖音号、小红书、微博、网站及H5客服等渠道的客户资料、会话与聊天记录，供 Codex、WorkBuddy 等 AI 工具进行查询、分析和业务协作。

Provides AI assistants with structured access to the Freshdesk customer support platform, including tickets, contacts, companies, agents, groups, knowledge base, and SLA configuration. Features decision-tree navigation and destructive-action guardrails.

Connect to SparrowDesk using MCP and manage your tickets, knowledge base and more.

Enables to build and query a knowledge base with retrieval-augmented generation, supporting document ingestion, hybrid search, and live data integration from external APIs via MCP tools.

Exposes read-only knowledge base articles on returns, warranty and shipping policies alongside tools that search, retrieve and create real support tickets. This lets an LLM agent ground its answers in store policy without inventing information, and act on actual ticket data rather than simulated records.

Enables AI agents to provide e-commerce customer service with product search, RAG-based FAQ answers, human handoff, and automated security auditing with a review workflow.

Fetches category data from a Q&A service API and returns a markdown summary grouped by category.

MCP server for an AI IT helpdesk that exposes 29 tools, 10 resources, and 6 prompts for ticket management, knowledge base search, employee lookup, reporting, and Slack notifications, with a multi-agent conversation pipeline.

Provides ServiceNow ITSM tools (incidents, knowledge, CMDB, user lookups) to AI agents, with an evaluation harness that measures tool-selection accuracy, task completion, and latency.

Enables reading Apple App Store customer reviews, publishing developer responses, and deleting them via the App Store Connect API with a narrow Customer Support role.

Enables small-business AI assistants to answer customer questions about hours, offerings, FAQs, staff, and booking from a single business.yaml config, with industry-specific tools and guardrails.

Enables investigating delayed e-commerce orders by searching orders, retrieving order context, diagnosing delay causes, and recommending resolutions through natural language.

Enables fetching and analyzing Zendesk support tickets and Help Center articles for trend analysis, knowledge base management, and drafting new articles.

Enables LLM agents to operate WhatsApp through the Evolution API, providing tools to list groups, fetch message history, and send text messages to groups or individual phone numbers.

Read-only MCP server for querying Creatio support cases and related entities via OData API, with entity allowlist and row limits for safe access.

Enables AI agents to manage a fictional B2B workspace SaaS (Tessera) with tools for ticketing, invoicing, customer management, and trial extensions, featuring a human-in-the-loop confirm pattern for safety.