"Exploring RAG through defined workspaces" matching MCP servers:

Enables natural language queries over internal policy documents using RAG, and provides tools to search policies and check ticket status via MCP.

Enables e-commerce customer service agents to retrieve product catalog and return/delivery policy documents through multi-source RAG with RRF fusion, exposing product_search and policy_qa tools for grounded, cited responses.

Enables ticket management through a REST API and support document search via a local vector database, powered by Ollama and LanceDB.

An MCP server that provides hybrid search over Confluent support articles and lets AI assistants save solved problems back into the knowledge base.

Enables Claude to make outbound phone calls through Vapi API, supporting any call type and language with features like call initiation, result polling, and structured data extraction.

MCP server for sending SMS messages via Twilio and checking their delivery status through MCP tools.

Enables AI agents to audit and analyze Zendesk instances through a read-only MCP interface, providing tools for triggers, automations, analytics, and cross-reference queries.

Enables AI clients to load, annotate, and resolve Ivanti Neurons ITSM incidents through typed MCP tools, with configurable read-only and remote HTTP modes.

MCP server for the Crown Town Compost customer portal that lets you check pickups, invoices, and upcoming collections, skip services, report missed pickups, and update account details through natural language.

Provides e-commerce customer support tools for order status, delivery, account, and policy questions, with RAG-grounded retrieval and strict authorization checks over mock data.

Demo MCP server for booking confirmed sales appointments through Claude. Allows users to request appointments, check status, and get detailed BANT briefings using natural language, with realistic fake data for demonstration.

Enables Zendesk support workflows through tools for semantic ticket search, customer context retrieval, solution version assessment, and daily work summaries.

Enables MCP clients to create, read, update, delete, and search Cherwell CSM business objects such as Incidents, Problems, Changes, or custom objects through the Cherwell REST API.

A Model Context Protocol (MCP) server that connects AI assistants like Claude to your Chatwoot instance. Manage customer conversations, read messages, send replies, and filter by date ranges -- all through natural language.

Enables LLMs to interact with Jira Cloud through the official REST API v3, supporting operations like creating issues, searching with JQL, fetching issue details, and managing transitions.

Salesforce AgentForce as a traversable MCP knowledge graph. 40 nodes covering Einstein Trust Layer, Agent Topics, Actions, Data Cloud, and Resolution Criteria. 11x fewer tokens than RAG. Free: uvx ckg-agentforce

Enables interaction with RingCentral phone system data, including account info, extensions, presence, call queues, contacts, and call logs/recordings, through MCP tools.

Enables querying and analyzing Genesys Cloud data such as queues, conversations, voice call quality, sentiment, topics, transcripts, and OAuth client usage through natural language.

Integrates the Tidio customer service platform with LLMs, enabling management of conversations, contacts, tickets, and operators through natural language.

Enables interaction with Genesys Cloud's Platform API to search queues, analyze conversation volumes, retrieve voice call quality metrics, sentiment analysis, transcripts, and manage OAuth clients through natural language.