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    BackEngine is a multi-tenant SaaS platform that ingests all of an organization's customer and prospect communications — Slack threads, emails, call and meeting transcripts, and support tickets — and distills them into structured, queryable context. Raw conversations are processed into signals (categorized, attributed moments), sources (the underlying transcripts, emails, and tickets), and rolling
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    An AI Concierge replaces static forms with adaptive AI conversations that understand real situations, structure key information automatically, and trigger the right next step. Rigid forms cause drop-off, weaken qualification, and strip away context. Perspective uses adaptive AI to capture structured data and trigger automation, so you understand what truly matters to your customers and can make d
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    MIT