MCP Help Request Server
Click on "Install Server".
Wait a few minutes for the server to deploy. Once ready, it will show a "Started" state.
In the chat, type
@followed by the MCP server name and your instructions, e.g., "@MCP Help Request ServerCapture workspace context for a Next.js build failure."
That's it! The server will respond to your query, and you can continue using it as needed.
Here is a step-by-step guide with screenshots.
MCP Help Request Server
A Model Context Protocol (MCP) server that provides tools for capturing comprehensive context about development issues and facilitating human assistance through structured API-based help requests.
Overview
This server provides tools that allow AI assistants to capture detailed context about coding issues, workspace state, and user conversations, then facilitate human support through automated session management and API integration.
Features
Comprehensive Context Capture: Automatically captures workspace state, file contents, error diagnostics, and conversation history
Structured Help Requests: Uses Zod schemas to ensure consistent and complete help request data
Session Management: Creates unique session IDs and logs for tracking help requests
API-Based Integration: Sends help requests to external APIs for human assistance coordination
Ticket-Based Integration: Creates structured support tickets through API integration
Modular Architecture: Clean separation of concerns with organized directory structure
Architecture
index.js # Main entry point
src/
├── api/ # API integration layer
│ ├── index.js # API exports
│ └── helpRequestAPI.js # Help request API client for ticket creation
├── config/ # Configuration files
│ └── logger.js # Winston logger configuration
├── constants/ # Application constants
│ └── index.js # Shared constants and configuration values
├── schemas/ # Zod validation schemas
│ └── helpRequest.js # Help request schema definitions
├── tools/ # MCP tool implementations
│ ├── index.js # Tool exports
│ ├── helpRequest.js # Main help request tool
│ └── getHelpSession.js # Session retrieval tool
├── utils/ # Utility functions
│ └── workspace.js # Workspace analysis utilities
└── server.js # Main server setup and configuration
logs/ # Log files and session data
sessions/ # Session storage
consent-records/ # Privacy consent recordsInstallation
Clone the repository
Install dependencies:
npm install
Usage
Starting the Server
npm run startThe server runs using the FastMCP framework with stdio transport.
Available Tools
1. request_help
Captures comprehensive context about a development issue and creates a support session.
Parameters:
session(required): Session information with unique ID and timestampconversation(required): Recent conversation messages leading to the help requestissue(required): Description of the problem that needs assistanceworkspace(optional): Information about the user's workspace/projectdiagnostics(optional): Error messages, warnings, or logssolutionsAttempted(optional): Previous attempts to solve the issueenvironment(optional): System environment detailsdependencies(optional): Project dependenciesversionControl(optional): Git/version control informationperformance(optional): Performance metrics
Returns:
Success message with ticket ID and status
Session ID for reference
Priority level assigned to ticket
Context summary
Next steps for the user
2. get_help_session
Retrieves the context data for a specific help session.
Parameters:
sessionId(required): The session ID to retrieve
Returns:
Session data in JSON format
Success/failure status
Configuration
Environment Variables
API_ENDPOINT: Ticket API endpoint (default: http://localhost:3000/api/tickets)API_SERVICE_KEY: Service key for API authentication (default: your_mcp_service_key_here)PORT: Server port (default: 8080)
Logger Configuration
The logger is configured in src/config/logger.js and creates:
Error logs:
logs/error.logCombined logs:
logs/combined.logConsole output for development
Constants
Application constants are defined in src/constants/index.js:
Server configuration
API configuration options
File processing limits
Directory ignore patterns
Log levels
Development
Project Structure
The codebase follows a modular architecture:
API: External API integration for ticket creation
Config: Centralized configuration management
Schemas: Zod validation schemas for type safety
Tools: MCP tool implementations
Utils: Reusable utility functions
Constants: Shared application constants
API Configuration
The server integrates with a ticket API system. Configure the API endpoint and service key:
API_ENDPOINT=http://localhost:3000/api/tickets
API_SERVICE_KEY=your_service_key_hereAdding New Tools
Create a new tool file in
src/tools/Export the tool from
src/tools/index.jsAdd the tool to the server in
src/server.js
Schema Validation
All tool parameters are validated using Zod schemas defined in src/schemas/. This ensures:
Type safety
Consistent data structure
Clear documentation of expected inputs
Dependencies
fastmcp: MCP server framework
winston: Logging
fs-extra: Enhanced file system operations
uuid: UUID generation
glob: File pattern matching
dotenv: Environment variable management
Logging
The server uses Winston for structured logging:
All help requests are logged with session IDs
Error conditions are captured with stack traces
Session data is stored in individual JSON files
Console output for development monitoring
Session Management
Each help request creates:
Unique session ID (UUID)
Timestamped session log file
Comprehensive context capture
API response with ticket ID and status
Error Handling
The server includes comprehensive error handling:
Graceful degradation when workspace access fails
Detailed error logging with context
User-friendly error messages
Session recovery capabilities
API failure handling with fallback responses
Privacy and Consent
The server includes built-in privacy protection:
User consent collection for data sharing
Consent record storage
Privacy-aware data handling
License
ISC License
Contributing
Follow the existing code structure
Add appropriate error handling
Include logging for debugging
Update documentation for new features
Ensure schema validation for new parameters
Test API integration with proper authentication
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