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Capithan

Tax Client Intake & Appointment Optimization MCP Server

by Capithan

Tax Client Intake & Appointment Optimization MCP Server

An intelligent MCP (Model Context Protocol) server for tax professionals that streamlines client intake, automates document collection, and optimizes appointment scheduling.

šŸŽÆ Problem Solved

40% of clients arrive unprepared, wasting valuable tax professional time. This solution provides:

  • Pre-appointment intelligent assistant - Conversational intake collects all info before appointment

  • Auto-generated personalized document checklists - Based on client's specific tax situation

  • Smart reminders - "Don't forget your 1099-NEC from Uber"

  • Intelligent routing - Routes to right tax pro based on complexity

Impact: 30-min appointments → 15-min, 2x throughput

šŸš€ Features

1. Conversational Intake

  • Step-by-step guided intake process

  • Collects personal info, filing status, dependents, income types, deductions

  • Identifies special situations (crypto, foreign accounts, rental properties)

  • Progress tracking and session management

2. Smart Document Checklist

  • Automatically generates personalized document lists

  • Based on income types (W-2, 1099-NEC, investments, crypto)

  • Tracks collected vs pending documents

  • Includes specific sources (e.g., "Download from Uber driver dashboard")

3. Intelligent Reminders

  • Personalized reminder messages

  • Context-aware: "Don't forget your 1099-NEC from Uber"

  • Multi-channel support (email/SMS)

  • Appointment reminders at 24h and 1h before

4. Tax Professional Routing

  • Complexity scoring (0-100 scale)

  • Matches clients to specialists based on:

    • Complexity level (simple, moderate, complex, expert)

    • Required specializations (crypto, foreign income, real estate, etc.)

    • Tax pro availability and ratings

  • Alternative recommendations

5. Appointment Optimization

  • Dynamic duration based on complexity and intake completion

  • Time savings tracking (e.g., "Save 15 minutes with completed intake")

  • Automatic reminder scheduling

šŸ“¦ Installation

cd tax-intake-mcp
npm install
npm run build

šŸ”§ Configuration

For Claude Desktop

Add to your claude_desktop_config.json:

{
  "mcpServers": {
    "tax-intake": {
      "command": "node",
      "args": ["C:/Projects/ChatGPT APPS/tax-intake-mcp/dist/index.js"]
    }
  }
}

For Other MCP Clients

The server uses stdio transport. Run with:

node dist/index.js

šŸ› ļø Available Tools

Intake Tools

Tool

Description

start_intake

Start a new client intake session

process_intake_response

Process client's answer during intake

get_intake_progress

Check intake completion status

get_client_summary

Get complete client information

Document Checklist Tools

Tool

Description

generate_document_checklist

Create personalized document list

get_document_checklist

Retrieve current checklist

mark_document_collected

Mark document as received

get_pending_documents

List outstanding documents

Reminder Tools

Tool

Description

create_document_reminders

Create personalized reminders

get_client_reminders

View all reminders

send_reminder

Send a specific reminder

Routing Tools

Tool

Description

calculate_complexity

Get complexity score (0-100)

route_to_tax_pro

Auto-assign best tax professional

get_tax_pro_recommendations

Get recommended tax pros

create_appointment

Schedule an appointment

get_appointment_estimate

Get time estimate & savings

Utility Tools

Tool

Description

list_tax_professionals

View all available tax pros

get_client

Get client profile

šŸ“ Example Workflow

1. Start Client Intake

User: I need to prepare for my tax appointment
Assistant: [Calls start_intake]
Assistant: Welcome! I'll help you prepare for your tax appointment. Let's start with your name...

2. Complete Intake Questions

User: John Smith
Assistant: [Calls process_intake_response]
Assistant: Nice to meet you, John! What's your email address?
...

3. Generate Document Checklist

Assistant: [Calls generate_document_checklist]
Assistant: Based on your situation, here's your personalized document checklist:
- āœ… Government-issued Photo ID
- ⬜ W-2 Forms from employers
- ⬜ 1099-NEC from Uber
- ⬜ Cryptocurrency transaction records
...

4. Create Reminders

Assistant: [Calls create_document_reminders]
Assistant: I've created reminders for you:
- "Hi John! šŸ‘‹ Don't forget your 1099-NEC from Uber..."

5. Route to Tax Professional

Assistant: [Calls route_to_tax_pro]
Assistant: Based on your complexity (moderate with crypto), 
I've matched you with Michael Chen who specializes in 
cryptocurrency and investments. ⭐⭐⭐⭐⭐

šŸ—ļø Architecture

tax-intake-mcp/
ā”œā”€ā”€ src/
│   ā”œā”€ā”€ index.ts           # MCP Server entry point
│   ā”œā”€ā”€ types/
│   │   └── client.ts      # TypeScript interfaces
│   ā”œā”€ā”€ database/
│   │   └── index.ts       # In-memory database
│   └── services/
│       ā”œā”€ā”€ intake.ts      # Intake conversation logic
│       ā”œā”€ā”€ checklist.ts   # Document checklist generator
│       ā”œā”€ā”€ reminders.ts   # Reminder system
│       └── routing.ts     # Tax pro matching & routing
ā”œā”€ā”€ package.json
ā”œā”€ā”€ tsconfig.json
└── README.md

šŸ”® Future Enhancements

  • Persistent database (PostgreSQL/MongoDB)

  • Email/SMS integration (SendGrid, Twilio)

  • Calendar integration (Google Calendar, Outlook)

  • Document upload and OCR

  • Multi-language support

  • Analytics dashboard

  • Client portal

šŸ“Š Complexity Scoring

Level

Score Range

Description

Simple

0-20

W-2 only, standard deductions

Moderate

21-50

Multiple income sources, itemized deductions

Complex

51-80

Business income, rental properties

Expert

81-100

Foreign accounts, crypto, audit representation

šŸ¤ Tax Professional Specializations

  • Individual Returns

  • Self-Employment

  • Small Business

  • Investments

  • Real Estate

  • Cryptocurrency

  • Foreign Income

  • Estate Planning

  • Audit Representation

šŸ“„ License

MIT License

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