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agent-native-crm

agent-native-crm

by chopinfeng
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Agent 原生 CRM(设计仓库)

以 AI Sales Agent 为第一用户的销售全流程操作系统的参考架构:从多渠道获客、内容与触达、投递追踪,到转化、合同收款、长期维护与自我进化,全部以事件驱动的闭环运行在同一份事实日志上。Agent 自主执行,人守关键决策。

本仓库只保留设计;参考实现(MVP-0,29 项不变量测试)完整保存在 git 历史中,tag:mvp-0-implementation。

内容

  • docs/reference-architecture.html — 定稿参考架构(v11):宪法(七原则 + 关环不变量 + 变更权四层)、闭环内核(一份日志 × 四种纯角色)、数据层(约束面 / 投影缓存 / 纯投影)、七条命名闭环、守卫与审批(七步语义一个函数 + 监督容量门控)、三本账、MCP 工具面、ACE 式自我进化、防御与合规、实施路线。历经 11 版迭代并经市面产品、前沿研究、分析师报告三重校验(过程见 git 历史)。

  • skills/agent-crm-builder/ — 构建技能包:SKILL.md + 7 份 references,可让任意 Coding Agent 按本架构从零复建系统;含 12 个任务评测(78 条断言)与 20 条触发评测。打包版:agent-crm-builder.skill。

  • 实测结论:按技能构建通过全部 78 条断言,无技能基线仅 53%——差距集中在判断性机制(人工审批门、温度门槛、标记式合并、档位止损)。评测运行的完整产出与逐条打分证据在 tag mvp-0-implementation 及更早提交中。

Related MCP server: MCP Suite CRM

核心不变量(一览)

事件日志只追加、写路径唯一且必带证据、跨渠道身份归一、外发默认草稿经守卫与延迟发件箱、三本账皆为日志投影、每个动作闭环回流(没有 fire-and-forget)、每条环有显式关环与 TTL 兜底、进化只发生在制品层且撞不破守卫、LLM 判断点封闭枚举并各包确定性外壳。

找回实现

git checkout mvp-0-implementation

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