elevenlabs-call-mcp
Allows placing outbound phone calls using ElevenLabs Conversational AI, including managing calls and retrieving results.
Provides the telephony infrastructure for outbound calls, integrated with ElevenLabs for voice streaming.
Click on "Install Server".
Wait a few minutes for the server to deploy. Once ready, it will show a "Started" state.
In the chat, type
@followed by the MCP server name and your instructions, e.g., "@elevenlabs-call-mcpCall the dentist and book a cleaning next week"
That's it! The server will respond to your query, and you can continue using it as needed.
Here is a step-by-step guide with screenshots.
elevenlabs-call-mcp
A remote MCP server that lets Poke place real outbound phone calls through ElevenLabs Conversational AI (over Twilio). Tell Poke "Call the dentist and book a cleaning next week" and an AI voice agent makes the call and reports back.
Runs on Cloudflare Workers (TypeScript). ElevenLabs + Twilio own the real-time voice streaming; this server is the control plane that starts calls and relays results.
Architecture
Poke ──MCP (HTTP/JSON-RPC)──▶ Worker ──REST──▶ ElevenLabs ConvAI ──▶ Twilio ──▶ ☎ callee
▲ │ ▲
└────push notification─────────┘ └──post-call webhook──┘
(Poke inbound API)place_callprovisions a per-call ElevenLabs agent tailored to the objective, triggersPOST /v1/convai/twilio/outbound-call, and returns acall_idimmediately (calls run for minutes — the tool never blocks).Completion is observed two ways: the
get_call_statustool pollsGET /v1/convai/conversations/{id}, and an ElevenLabs post-call webhook pushes a summary back to the user via the Poke inbound API. Both funnel through one idempotent finalize routine (notify once).
MCP tools
Tool | Purpose |
| Start an outbound call pursuing a natural-language |
| Status + transcript + outcome summary for a |
| The user's recent calls, most recent first. |
| Best-effort cancel of an in-flight call. |
Project layout
src/
index.ts HTTP router: /mcp, /webhook, /health
mcp.ts MCP JSON-RPC handler (initialize, tools/list, tools/call)
tools.ts The four tools + input validation (zod)
elevenlabs.ts Thin ElevenLabs ConvAI client
poke.ts Poke inbound-API client (push-back)
finalize.ts Idempotent reconcile/finalize (notify-once, agent cleanup)
webhook.ts Post-call webhook verification + processing
store.ts KV-backed CallStore (per-user scoping, rate limit, indexes)
summarize.ts Transcript → short outcome summary
auth.ts / env.ts / types.ts
test/ vitest unit testsPrerequisites / accounts
ElevenLabs account + API key, with a Conversational AI phone number linked to Twilio (gives an
agent_phone_number_id).Twilio account + a voice-capable number imported into ElevenLabs.
Poke account + inbound API key (for push-back notifications).
Cloudflare account (Workers + KV).
Setup
npm install
# 1. Create the KV namespace and paste the id into wrangler.toml
wrangler kv namespace create CALLS
# 2. Set secrets (never committed)
wrangler secret put ELEVENLABS_API_KEY # ElevenLabs xi-api-key
wrangler secret put TWILIO_PHONE_NUMBER_ID # ElevenLabs agent_phone_number_id (Twilio-linked)
wrangler secret put POKE_API_KEY # Poke inbound API key
wrangler secret put WEBHOOK_SECRET # shared secret for the post-call webhook HMAC
wrangler secret put MCP_BEARER_TOKEN # token Poke must present to call /mcp
# 3. (optional) tune non-secret vars in wrangler.toml
# DESTINATION_ALLOWLIST="+14155551234,+442071234567" # empty = allow any (not recommended)
# RATE_LIMIT_PER_HOUR="10"
# AGENT_LLM="claude-haiku-4-5" # any ElevenLabs-supported LLM enum value
# TTS_MODEL_ID="eleven_v3_conversational" # realtime v3; plain "eleven_v3" is gated (see table below)
# TTS_VOICE_ID="" # specific voice, or blank for the default
# AGENT_LANGUAGE="en"
# 4. Deploy
npm run deployConfigure the ElevenLabs post-call webhook
Post-call webhooks are configured in the ElevenLabs dashboard at the workspace level — they are NOT registered by this server's agent-creation code. Without this, calls still run but completion notifications never fire.
ElevenLabs dashboard → Settings → Webhooks → create a webhook with URL:
https://<your-worker>.workers.dev/webhookCopy the signing secret ElevenLabs generates for that webhook and set it as your Worker secret:
wrangler secret put WEBHOOK_SECRET # paste the ElevenLabs signing secretThe Worker verifies the
ElevenLabs-Signatureheader (t=<ts>,v0=<hmac-sha256>of"<ts>.<body>") against this secret, so the two must match or webhooks are rejected with 401.In Agents → Settings, enable the post-call transcription webhook (and, if your workspace uses per-agent overrides, enable it on the agent too).
Because agents are created per-call by this server, prefer enabling the post-call webhook workspace-wide so every generated agent inherits it.
Agent model selection
Each call provisions a fresh agent using the model settings from wrangler.toml [vars]:
Var | Default | Notes |
|
| Any supported LLM enum value. |
|
| Realtime v3 voice. Heads up: the plain |
| (default) | A specific voice id, or blank for the workspace default. |
|
| Agent language. |
These map to conversation_config.agent.prompt.llm, conversation_config.tts.model_id / voice_id, and conversation_config.agent.language.
Register the server in Poke
Either the web app or CLI:
# Web: poke.com/integrations/new → name + URL https://<your-worker>.workers.dev/mcp
# CLI:
npx poke@latest mcp add https://<your-worker>.workers.dev/mcp -n "Phone Calls" -k "<MCP_BEARER_TOKEN>"Poke sends Authorization: Bearer <token> and X-Poke-User-Id on every request; the Worker enforces both (bearer = auth, user id = scoping).
Local development
npm run dev # wrangler dev on http://localhost:8787
npx poke@latest tunnel http://localhost:8787/mcp -n "Phone Calls (dev)"Testing
npm test # vitest unit tests (store scoping, rate limit, finalize idempotency,
# status mapping, summary, webhook signature, MCP dispatch)
npm run typecheckLogs
Workers observability is enabled ([observability] in wrangler.toml), so invocation logs are retained and browsable in the Cloudflare dashboard (Workers → elevenlabs-call-mcp → Logs). For a live stream:
npx wrangler tail elevenlabs-call-mcp --format prettyUseful log lines: webhook: finalized <call_id> -> done (full loop succeeded), place_call failed for <id>: … (raw upstream error), and webhook rejected: … (signature verification failed — usually a WEBHOOK_SECRET mismatch).
Safety notes
This server places real phone calls that cost money and reach real people. Guardrails:
Bearer-token auth on the MCP endpoint; HMAC-verified webhook.
Per-user rolling-hour rate limit (
RATE_LIMIT_PER_HOUR).Optional destination allowlist (
DESTINATION_ALLOWLIST) — strongly recommended in production.Per-user call isolation via
X-Poke-User-Id; cross-user reads return not-found.Secrets are never echoed in tool output, logs, or errors.
Status & known limitations
Verified working end-to-end: place_call → per-call agent (Claude Haiku 4.5 + eleven_v3_conversational) → Twilio outbound → ElevenLabs processing → signed post-call webhook → /webhook (HMAC verified) → push to Poke.
Remaining caveats:
Poke push: the inbound-API call returns 2xx (see
src/poke.tsfor the exact endpoint/payload); user-visible delivery still worth a manual confirm if you change the payload.cancel_callis best-effort — ElevenLabs exposes no first-class outbound-call kill switch; the server marks the record cancelled and tears down the agent, but an already-connected call may take a moment to drop.TTS model is account-gated —
eleven_v3_conversationalworks here; plaineleven_v3requires the Expressive TTS feature.Rate limit is a soft limit — the per-user KV counter isn't transactional, so it can be slightly exceeded under bursty concurrency.
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