Tiger Salesforce MCP Server
Provides semantic search over Salesforce case summaries, allowing retrieval of relevant support cases based on natural language queries.
Click on "Install Server".
Wait a few minutes for the server to deploy. Once ready, it will show a "Started" state.
In the chat, type
@followed by the MCP server name and your instructions, e.g., "@Tiger Salesforce MCP ServerFind Salesforce cases about login failures"
That's it! The server will respond to your query, and you can continue using it as needed.
Here is a step-by-step guide with screenshots.
Tiger Salesforce MCP Server
A wrapper around our Salesforce database, which contains embedded case summaries. This provides some focused tools to LLMs via the Model Context Protocol.
The raw data is sourced from Salesforce via a Fivetran connection. This populates a schema in a TimescaleDB database. A separate process generates LLM summaries of the support cases, and then embeddings of those summaries. This service searches those summaries.
API
All methods are exposed as MCP tools and REST API endpoints.
Salesforce Case Summary Semantic Search
Searches the Salesforce case summaries for relevant entries based on a semantic embedding of the search prompt.
Tool name
: semanticSearchSalesforceCaseSummaries
API endpoint
: GET /api/semantic-search/salesforce-case-summaries
Input
(use query parameters for REST API)
{
"prompt": "Why can't I connect to my database?",
"limit": 10, // optional, default is 10
}Output
{
"results": [
{
"case_id": "500Nv000005HMfaIAG",
"summary": "# Some content ...",
"distance": 0.40739564321624144,
},
// more results...
],
}Related MCP server: Fast Context MCP
Development
Cloning and running the server locally.
git clone git@github.com:timescale/tiger-salesforce-mcp-server.gitBuilding
Run npm i to install dependencies and build the project. Use npm run watch to rebuild on changes.
Create a .env file based on the .env.sample file.
cp .env.sample .envTesting
The MCP Inspector is very handy.
npm run inspectorField | Value |
Transport Type |
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Command |
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Arguments |
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Testing in Claude Desktop
Create/edit the file ~/Library/Application Support/Claude/claude_desktop_config.json to add an entry like the following, making sure to use the absolute path to your local tiger-salesforce-mcp-server project, and real database credentials.
{
"mcpServers": {
"tiger-salesforce": {
"command": "node",
"args": [
"/absolute/path/to/tiger-salesforce-mcp-server/dist/index.js",
"stdio"
],
"env": {
"PGHOST": "x.y.tsdb.cloud.timescale.com",
"PGDATABASE": "tsdb",
"PGPORT": "32467",
"PGUSER": "readonly_mcp_user",
"PGPASSWORD": "abc123",
"OPENAI_API_KEY": "sk-svcacct"
}
}
}
}Deployment
We use a Helm chart to deploy to Kubernetes. See the chart/ directory for details.
The service is accessible to other services in the cluster via the DNS name tiger-salesforce-mcp-server.savannah-system.svc.cluster.local.
Secrets
Run the following to create the necessary sealed secrets. Be sure to fill in the correct values.
kubectl -n savannah-system create secret generic tiger-salesforce-mcp-server-database \
--dry-run=client \
--from-literal=user="readonly_mcp_user" \
--from-literal=password="abc123" \
--from-literal=database="tsdb" \
--from-literal=host="x.y.tsdb.cloud.timescale.com" \
--from-literal=port="34240" \
-o yaml | kubeseal -o yaml
kubectl -n savannah-system create secret generic tiger-salesforce-mcp-server-openai \
--dry-run=client \
--from-literal=apiKey="sk-svcacct-" \
-o yaml | kubeseal -o yaml
kubectl -n savannah-system create secret generic tiger-salesforce-mcp-server-logfire \
--dry-run=client \
--from-literal=token="pylf_v1_us_" \
-o yaml | kubeseal -o yaml
kubectl -n savannah-system create secret generic tiger-salesforce-mcp-server-tailscale \
--dry-run=client \
--from-literal=authkey="tskey-auth-" \
-o yaml | kubeseal -o yamlUpdate ./chart/values/dev.yaml with the output.
This server cannot be installed
Maintenance
Resources
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If you are the server author, to access and configure the admin panel.
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