Salesforce External MCP Server
Enables Salesforce Agentforce employees to call external systems (like legacy CRMs, loyalty platforms) by exposing MCP tools that can be registered as actions in Agentforce.
Click on "Deploy Server".
Wait a few minutes for the server to deploy. Once ready, it will show a "Started" state.
In the chat, type
@followed by the MCP server name and your instructions, e.g., "@Salesforce External MCP Servercheck order status for order 1001"
That's it! The server will respond to your query, and you can continue using it as needed.
Here is a step-by-step guide with screenshots.
Salesforce External MCP Server — AWS Hosted
A Python FastAPI MCP server deployed on AWS EC2 with nginx reverse proxy and Let's Encrypt SSL, registered as an External MCP Server inside Salesforce and called by an Agentforce Employee Agent ("A[...]
Business Problem
Enterprises need Agentforce to reach external systems that aren't natively connected to Salesforce — legacy CRMs, loyalty platforms, custom order systems. This proves the pattern end to end: host[...]
Related MCP server: Salesforce-Hosted-Custom-Mcp-Server
Architecture

How It Works
Agentforce Employee Agent ("AWS") has the MCP tools registered as available actions
User asks something like "What's the status of order 1001?"
Agent matches intent to the
get_order_statustoolSalesforce authenticates via OAuth 2.0 Client Credentials against
/tokenAuthenticated call routes through Named Credential to
/mcpnginx terminates SSL, reverse proxies to uvicorn on port 8000
FastAPI server processes the MCP JSON-RPC call, returns structured data
Agent composes a natural language reply
Tools Exposed
Tool | Input | Output |
get_order_status | order_id | status, carrier, eta |
check_loyalty_points | customer_id | points, tier |
Salesforce Components
Component | Type | Purpose |
AWS | Agentforce Employee Agent | Calls the MCP tools as actions |
NorthstarMCP | External Credential | OAuth 2.0 Client Credentials auth |
NorthstarMCP | Named Credential | Secure endpoint URL |
NorthstarMCP | External Service Registration | MCP tool registration |
Agentforce Agent AWS Permissions | Permission Set | Grants agent access to MCP tools |
OAuth 2.0 Configuration
Field | Value |
Flow | Client Credentials with Client Secret |
Identity Provider URL | |
Scope | mcp.read |
Named Credential URL | |
Principal | MCPAuthentication |
Live Verification
curl https://northstar-mcp.mooo.com/{"status":"ok","info":"Dummy MCP server. POST /token for OAuth, POST /mcp for MCP JSON-RPC."}Verified live on AWS EC2 — uvicorn process confirmed running, nginx confirmed listening on 443 with valid Let's Encrypt certificate.
Problems Faced & How They Were Solved
Problem | Root Cause | Fix |
Salesforce couldn't reach localhost server | Not internet-accessible | Deployed to AWS EC2 with public domain |
Salesforce rejecting HTTP connection | No SSL configured | nginx reverse proxy with Let's Encrypt via Certbot |
Agent couldn't call the tools | Permission Set missing agent access | Created |
Prerequisites
Salesforce org with Agentforce + MCP Server registration enabled
Domain with DNS pointed to your server
AWS EC2 instance, nginx, Certbot
Python 3.9+, FastAPI, uvicorn
Deployment
# Python server (on EC2)
pip3 install -r requirements.txt
python3 external_dummy_mcp_server.py
# SSL setup (one-time)
sudo certbot --nginx -d northstar-mcp.mooo.com
# Salesforce metadata
sf project deploy start --manifest package.xml
sf org assign permset --name Agentforce_Agent_AWS_PermissionsAdmin Configuration
Step | Action |
1 | External Credential → add Client Secret for MCPAuthentication principal |
2 | Verify Named Credential URL points to /mcp endpoint |
3 | Confirm both tools show Active under MCP Servers |
4 | Add MCP tools to Agent → Actions |
5 | Activate the Agent |
Demo
Salesforce MCP Server registration

Agent action configuration

Live agent response

Production Considerations
Area | Current State | Production Fix |
Data layer | In-memory Python dicts | Real database (RDS/PostgreSQL) |
Credentials | Hardcoded in code | AWS Secrets Manager or env vars |
Process management | Manual uvicorn process | systemd service for auto-restart |
Key Insight
Most demos show an AI agent calling into Salesforce. This shows a Salesforce Agentforce agent calling OUT to an externally hosted MCP server with proper SSL and OAuth — proving Agentforce can i[...]
Tech Stack
Salesforce Agentforce (Employee Agent)
External Service Registration (Model Context Protocol)
Named Credentials + External Credentials (OAuth 2.0)
Python FastAPI · AWS EC2 · nginx · Let's Encrypt
This server cannot be deployed
Maintenance
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