curl -X POST https://your-domain.com/triage \
  -H "Content-Type: application/json" \
  -H "X-API-Key: sk_live_abc123" \
  -d '{
    "text": "Hi, I placed an order three days ago (order #8821) and still haven't received a shipping confirmation. This is really frustrating. Can someone help? - James, james@example.com",
    "context": "ecommerce_support"
  }'

{
  "schema_version": "v1",
  "intent": "order_status_inquiry",
  "urgency": "medium",
  "sentiment": "frustrated",
  "entities": {
    "order_id": "8821",
    "issue": "missing shipping confirmation",
    "contact_name": "James",
    "contact_email": "james@example.com",
    "product": null,
    "company": null,
    "phone": null,
    "date_mentioned": null
  },
  "suggested_routing": "order_fulfillment",
  "summary": "Customer James reporting no shipping confirmation received 3 days after placing order #8821.",
  "tags": ["order", "shipping", "delay"],
  "confidence": 0.96,
  "processing_time_ms": 312,
  "model_used": "gpt-4o-mini"
}

git clone <repo-url> && cd intake-triage-api
python -m venv venv && source venv/bin/activate
pip install -r requirements.txt
cp .env.example .env   # fill in your keys
python main.py

{
  "mcpServers": {
    "intake-triage": {
      "url": "http://localhost:8001/sse"
    }
  }
}

docker build -t intake-triage-api .
docker run -p 8000:8000 -p 8001:8001 --env-file .env intake-triage-api

fly launch
fly secrets set OPENAI_API_KEY=sk-... ADMIN_KEY=...
fly deploy

pytest tests/ -v