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Infobip MCP Servers

Infobip MCP Servers let you build AI agents to interact with the Infobip platform through the Model Context Protocol (MCP). Connect to Infobip and enable your agents to perform actions, such as sending messages over channels like SMS, WhatsApp, or Viber, or managing customer data in a controlled, production-grade environment.

No more complex integrations or digging through endless documentation. Just plug in and let your AI do the talking.

🛠️ Features

  • ✉️ Send messages using channels like SMS, WhatsApp, RCS, Email, Viber, Voice, Mobile push

  • 📱 Set up and run 2FA flows

  • 📱 Use Telco network capabilities to improve authentication methods and enhance the security of online transactions

  • 👤 Store & activate your customer information

  • 👤 Manage Infobip user accounts

  • 👤 Orchestrate multi-tenant workflows with CPaaS X

  • 🔍 Explore Infobip documentation

  • 🔍 Let deep research models search and retrieve Infobip documentation as a data source

Related MCP server: WhatsApp Business API MCP Server

📋 Prerequisites

  • Infobip account - free trial available

  • AI agent or application with MCP client support


Table of Contents


🌐 Available Remote MCP Servers

Infobip remote MCP servers support streamable HTTP transport. Below is a list of available remote MCP servers.

Base URL: https://mcp.infobip.com

✉️ Messaging channels

Server

Endpoint

Features

SMS

https://mcp.infobip.com/sms

Send and preview messages, schedule and reschedule, bulk sending, multilingual support (transliteration, character sets), delivery reports, message logs, URL tracking

WhatsApp

https://mcp.infobip.com/whatsapp

Send template messages, send text/media (text, document, image, audio, video, sticker), send location/contact messages, template management (create, edit, delete, retrieve), delivery reports, message logs, SMS failover

WhatsApp Flow

https://mcp.infobip.com/whatsapp-flow

Create and manage static/dynamic flows, generate flow structure, manage flow JSON, send interactive flows, preview flows, add and manage interactive components (forms, buttons, checkboxes)

Viber

https://mcp.infobip.com/viber

Send messages with rich media (images, videos, files, URLs), delivery reports, message logs, scheduling, SMS failover, URL tracking

RCS

https://mcp.infobip.com/rcs

Send rich messages (multimedia, suggested replies, carousels, barcodes), delivery reports, message logs, capability check, SMS/MMS failover

Email

https://mcp.infobip.com/email

Send email messages, send bulk messages, schedule and manage scheduled email and bulk email messages, validate email address

Voice

https://mcp.infobip.com/voice

Single and multi-recipient voice calls, text-to-speech, pre-recorded audio, call management, conference calls, voice list management, delivery reports, call logs

Mobile App Messaging

https://mcp.infobip.com/mobile-app-messaging

Send push notifications, delivery reports, message logs, push statistics, push application management, inbox message management

Early Access Message

https://mcp.infobip.com/message

Send text, image, or file URL messages across SMS, RCS, MMS, and Viber in a single tool call, get delivery reports

For feature and token consumption overview, see: 📊 Messaging Features Comparision Matrix

📱 Authentication and verification

Server

Endpoint

Features

2FA

https://mcp.infobip.com/2fa

Application management, message templates (SMS/Email), send PIN (SMS/Voice/Email), resend and verify PIN, PIN verification status

CAMARA

https://mcp.infobip.com/camara

Number verification authorization, verify number, device location verification, SIM swap check, SIM swap date retrieval, KYC match

👤 Customer data and platform management

Server

Endpoint

Features

People

https://mcp.infobip.com/people

Manage Person profiles, add and manage company profiles, tags, custom attributes and lists, track and export events, audience segmentation

Account Management

https://mcp.infobip.com/account-management

Account balance, free messages count, total balance, manage and update account details, audit logs

CPaaSX Applications and Entities

https://mcp.infobip.com/application-entity

Set up multi-tenant messaging by creating and managing CPaaSX resources, like applications and entities.

🔍 Developer resources

Server

Endpoint

Features

Infobip Documentation

https://mcp.infobip.com/search

Documentation search, API reference, use cases, product guides

Infobip Deep Research

https://mcp.infobip.com/deep-research

Deep search across API documentation, fetch detailed content

For more details on supported endpoints, see the Infobip MCP documentation.

Examples of using Infobip MCP servers with different frameworks can be found in the examples directory.

If you need SSE transport support, append /sse to the endpoint URL (e.g., https://mcp.infobip.com/sms/sse).

🔌 HTTP Transport

Infobip MCP servers support streamable HTTP transport. Connect your MCP client directly to any Infobip MCP server endpoint:

{
  "mcpServers": {
    "infobip-sms": {
      "type": "http",
      "url": "https://mcp.infobip.com/sms"
    }
  }
}

If your MCP client supports OAuth 2.1, the authorization flow will be triggered automatically on first connection. See Authentication and Authorization below.

🔐 Authentication and Authorization

To use Infobip MCP servers, you need an Infobip account. If you don't have one, create an Infobip account with a free trial.

Using OAuth 2.1

Infobip MCP servers support OAuth 2.1 authentication. To use OAuth 2.1, your MCP client must support OAuth 2.1 authentication and Authorization Server Discovery. You can then configure your MCP client to connect to the Infobip MCP server without the need to provide authentication credentials at that point. The OAuth flow will be triggered automatically, redirecting you to the Infobip OAuth server for authentication.

Discovering Supported Scopes

Some MCP clients may not support automatic scopes_supported discovery. In this case, you must manually configure the scopes in your MCP client configuration. The scopes for a particular MCP server can be found in the authorization server metadata at {server-url}/.well-known/oauth-authorization-server.

For example, for the Infobip SMS MCP server, the scopes are available at: https://mcp.infobip.com/sms/.well-known/oauth-authorization-server

Using an API Key

You can authenticate using your Infobip API key by providing it in the Authorization header using the format App ${INFOBIP_API_KEY}:

{
  "mcpServers": {
    "infobip-sms": {
      "type": "http",
      "url": "https://mcp.infobip.com/sms",
      "headers": {
        "Authorization": "App ${INFOBIP_API_KEY}"
      }
    }
  }
}

🤖 Agent Permission and Access Control

Effective AI agent governance requires implementing granular permission controls, especially for high-impact operations like message sending. Unrestricted access privileges pose substantial security vulnerabilities and operational hazards that can compromise system integrity and user trust.

Make sure to follow official MCP implementation guidelines.

📊 Messaging Features Comparision Matrix

Choose the right messaging MCP server for your use case. Each server exposes a different number of tools which directly affects the tokens consumed on every agent invocation. The Message MCP server is the lowest-footprint option for a simple notification use cases that do not require scheduling, logs, or channel-specific management.

Feature

Message

SMS

WhatsApp

WA Flow

RCS

Viber

Email

Voice

Mobile Push

Channels covered

SMS, RCS, MMS, Viber

SMS

WhatsApp

WhatsApp

RCS

Viber

Email

Voice

Push

Send text

Send image URL

Send file / document URL

Send video

Send audio

Send location / contact / sticker

Rich media (cards, carousels, barcodes)

Interactive flows

AI flow generation

Multi-channel in one tool

Template messages

Template management

Sender management

Push app management

Delivery reports (DLR)

✅ planned

Message logs

Scheduling

Bulk / batch sending

Transliteration / char sets

URL tracking

Capability check

Email address validation

TTS voice catalog

Inbox management

Scheduling helper tools

Number of tools

1–2

10

18

13

27

5

11

7

7

Token consumption

Minimal

Medium

High

Medium

Very high

Medium

Medium

Low

Medium


🛠️ Troubleshooting

Authentication and Authorization Issues

  • Ensure you have a valid Infobip account and an API key with a correct scope.

  • If using OAuth 2.1, verify your MCP client supports dynamic metadata discovery.

  • Confirm that required scopes are correctly configured in your MCP client.

Message Delivery Issues

  • Make sure the recipient phone number is valid and reachable.

Other Issues

🚀 Infobip MCP Servers in Use

Learn how to build, configure, and integrate various Infobip MCP servers with our hands-on MCP tutorials.

🤝 Contributing

If you have suggestions for improvements, please contact devrel@infobip.com.

📄 License

This document is licensed under the MIT License. See LICENSE for details.

Happy building with Infobip MCP! 🚀

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