import { BaseTool } from '../../registry/base-tool.js';
import { getSessionCredentialsSchema } from '../../utils/tool-schema.js';
export class GetCaseTool extends BaseTool {
/**
* Get the category this tool belongs to
*/
static getCategory() {
return 'cases';
}
/**
* Get tool definition for MCP protocol
*/
static getDefinition() {
return {
name: 'get_case',
description: 'Get comprehensive case information including status, stage, assignments, and available actions. Use AFTER workflow completion or for case overview. Not recommended immediately after create_case (redundant). For working on assignments, use get_assignment instead.',
inputSchema: {
type: 'object',
properties: {
caseID: {
type: 'string',
description: 'Case ID. Example: "MYORG-APP-WORK C-1001". Complete identifier including spaces.'
},
viewType: {
type: 'string',
enum: ['none', 'page'],
description: 'UI resources to return. "none" returns no UI resources, "page" returns full page UI metadata',
default: 'none'
},
pageName: {
type: 'string',
description: 'If provided, view metadata for specific page name will be returned (only used when viewType is "page")'
},
originChannel: {
type: 'string',
description: 'Origin of this service. E.g. - Web, Mobile etc.'
},
sessionCredentials: getSessionCredentialsSchema()
},
required: ['caseID']
}
};
}
/**
* Execute the get case operation
*/
async execute(params) {
const { caseID, viewType, pageName, originChannel } = params;
let sessionInfo = null;
try {
// Initialize session configuration if provided
sessionInfo = this.initializeSessionConfig(params);
// Validate required parameters using base class
const requiredValidation = this.validateRequiredParams(params, ['caseID']);
if (requiredValidation) {
return requiredValidation;
}
// Validate enum parameters using base class
const enumValidation = this.validateEnumParams(params, {
viewType: ['none', 'page']
});
if (enumValidation) {
return enumValidation;
}
// Validate pageName usage
if (pageName && viewType !== 'page') {
return {
error: 'pageName parameter can only be used when viewType is set to "page".'
};
}
// Execute with standardized error handling
return await this.executeWithErrorHandling(
`Case Details: ${caseID}`,
async () => await this.pegaClient.getCase(caseID.trim(), { viewType, pageName, originChannel }),
{ caseID, viewType, pageName, originChannel, sessionInfo }
);
} catch (error) {
return {
content: [{
type: 'text',
text: `## Error: Get Case
**Unexpected Error**: ${error.message}
${sessionInfo ? `**Session**: ${sessionInfo.sessionId} (${sessionInfo.authMode} mode)\n` : ''}*Error occurred at: ${new Date().toISOString()}*`
}]
};
}
}
/**
* Override formatSuccessResponse to display eTag information
*/
formatSuccessResponse(operation, data, options = {}) {
const { caseID, sessionInfo } = options;
let response = `## ${operation}\n\n`;
response += `*Operation completed at: ${new Date().toISOString()}*\n\n`;
// Session Information (if applicable)
if (sessionInfo) {
response += `### Session Information\n`;
response += `- **Session ID**: ${sessionInfo.sessionId}\n`;
response += `- **Authentication Mode**: ${sessionInfo.authMode.toUpperCase()}\n`;
response += `- **Configuration Source**: ${sessionInfo.configSource}\n\n`;
}
// Display eTag information prominently if available
if (data.eTag) {
response += '### 🔑 Current eTag Information\n';
response += `- **eTag**: \`${data.eTag}\`\n`;
response += '- **Usage**: Use this exact value as eTag parameter for update operations\n';
response += '- **Format**: ISO date-time representing pxSaveDateTime\n\n';
}
// Add workflow guidance based on case state
response += '\n### Next Steps\n\n';
if (data.assignments && data.assignments.length > 0) {
response += '**Available Assignments**: This case has open assignments:\n';
data.assignments.forEach(assignment => {
response += `- Use \`get_assignment\` with ID "${assignment.ID}" to work on this assignment\n`;
});
} else if (data.availableProcesses && data.availableProcesses.length > 0) {
response += '**Available Processes**: This case can have optional processes added:\n';
data.availableProcesses.forEach(process => {
response += `- Use \`add_optional_process\` with process ID "${process.ID}"\n`;
});
} else {
response += '**Case Status**: No open assignments. Case may be completed or waiting for external event.\n';
response += '- Use `get_case_history` to view case audit trail\n';
response += '- Use `get_case_stages` to view stage progression\n';
}
// Add the standard data formatting
if (data && typeof data === 'object') {
response += this.formatDataSection(data);
}
return response;
}
}