new-ticket.ts•3.93 kB
import { PiecePropValueSchema, Property, createTrigger } from '@activepieces/pieces-framework';
import { TriggerStrategy } from '@activepieces/pieces-framework';
import { DedupeStrategy, Polling, pollingHelper } from '@activepieces/pieces-common';
import { getDefaultPropertiesForObject, standardObjectPropertiesDropdown } from '../common/props';
import dayjs from 'dayjs';
import { hubspotAuth } from '../..';
import { MarkdownVariant } from '@activepieces/shared';
import { OBJECT_TYPE } from '../common/constants';
import { Client } from '@hubspot/api-client';
import { FilterOperatorEnum } from '../common/types';
type Props = {
additionalPropertiesToRetrieve?: string | string[];
};
const polling: Polling<PiecePropValueSchema<typeof hubspotAuth>, Props> = {
strategy: DedupeStrategy.TIMEBASED,
async items({ auth, propsValue, lastFetchEpochMS }) {
const client = new Client({ accessToken: auth.access_token, numberOfApiCallRetries: 3 });
const additionalProperties = propsValue.additionalPropertiesToRetrieve ?? [];
const defaultTicketProperties = getDefaultPropertiesForObject(OBJECT_TYPE.TICKET);
const propertiesToRetrieve = [...defaultTicketProperties, ...additionalProperties];
const items = [];
let after;
do {
const isTest = lastFetchEpochMS === 0;
const response = await client.crm.tickets.searchApi.doSearch({
limit: isTest ? 10 : 100,
properties: propertiesToRetrieve,
after,
sorts: ['-createdate'],
filterGroups: isTest
? []
: [
{
filters: [
{
propertyName: 'createdate',
operator: FilterOperatorEnum.Gt,
value: lastFetchEpochMS.toString(),
},
],
},
],
});
after = response.paging?.next?.after;
items.push(...response.results);
// Stop fetching if it's a test
if (isTest) break;
} while (after);
return items.map((item) => ({
epochMilliSeconds: dayjs(item.properties['createdate']).valueOf(),
data: item,
}));
},
};
export const newTicketTrigger = createTrigger({
auth: hubspotAuth,
name: 'new-ticket',
displayName: 'New Ticket',
description: 'Trigger when new deal is available.',
props: {
markdown: Property.MarkDown({
variant: MarkdownVariant.INFO,
value: `### Properties to retrieve:
subject, content, source_type, createdate, hs_pipeline, hs_pipeline_stage, hs_resolution, hs_ticket_category, hs_ticket_id, hs_ticket_priority, hs_lastmodifieddate, hubspot_owner_id, hubspot_team_id
**Specify here a list of additional properties to retrieve**`,
}),
additionalPropertiesToRetrieve: standardObjectPropertiesDropdown({
objectType: OBJECT_TYPE.TICKET,
displayName: 'Additional properties to retrieve',
required: false,
}),
},
type: TriggerStrategy.POLLING,
async onEnable(context) {
await pollingHelper.onEnable(polling, {
auth: context.auth,
store: context.store,
propsValue: context.propsValue,
});
},
async onDisable(context) {
await pollingHelper.onDisable(polling, {
auth: context.auth,
store: context.store,
propsValue: context.propsValue,
});
},
async test(context) {
return await pollingHelper.test(polling, context);
},
async run(context) {
return await pollingHelper.poll(polling, context);
},
sampleData: {
createdAt: '2024-12-26T08:40:12.881Z',
archived: false,
id: '18166565782',
properties: {
content: null,
createdate: '2024-12-26T08:40:12.881Z',
hs_lastmodifieddate: '2024-12-26T08:40:14.245Z',
hs_object_id: '18166565782',
hs_pipeline: '0',
hs_pipeline_stage: '1',
hs_resolution: null,
hs_ticket_category: null,
hs_ticket_id: '18166565782',
hs_ticket_priority: null,
hubspot_owner_id: '1594636734',
hubspot_team_id: '55094099',
source_type: null,
subject: 'test',
},
updatedAt: '2024-12-26T08:40:14.245Z',
},
});