find-ticket.ts•3.01 kB
import { MarkdownVariant } from '@activepieces/shared';
import { createAction, Property } from '@activepieces/pieces-framework';
import { Client } from '@hubspot/api-client';
import { hubspotAuth } from '../../';
import { getDefaultPropertiesForObject, standardObjectPropertiesDropdown } from '../common/props';
import { OBJECT_TYPE } from '../common/constants';
import { FilterOperatorEnum } from '../common/types';
export const findTicketAction = createAction({
auth: hubspotAuth,
name: 'find-ticket',
displayName: 'Find Ticket',
description: 'Finds a ticket by searching.',
props: {
firstSearchPropertyName: standardObjectPropertiesDropdown(
{
objectType: OBJECT_TYPE.TICKET,
displayName: 'First search property name',
required: true,
},
true,
true,
),
firstSearchPropertyValue: Property.ShortText({
displayName: 'First search property value',
required: true,
}),
secondSearchPropertyName: standardObjectPropertiesDropdown(
{
objectType: OBJECT_TYPE.TICKET,
displayName: 'Second search property name',
required: false,
},
true,
true,
),
secondSearchPropertyValue: Property.ShortText({
displayName: 'Second search property value',
required: false,
}),
markdown: Property.MarkDown({
variant: MarkdownVariant.INFO,
value: `### Properties to retrieve:
subject, content, source_type, createdate, hs_pipeline, hs_pipeline_stage, hs_resolution, hs_ticket_category, hs_ticket_id, hs_ticket_priority, hs_lastmodifieddate, hubspot_owner_id, hubspot_team_id
**Specify here a list of additional properties to retrieve**`,
}),
additionalPropertiesToRetrieve: standardObjectPropertiesDropdown({
objectType: OBJECT_TYPE.TICKET,
displayName: 'Additional properties to retrieve',
required: false,
}),
},
async run(context) {
const {
firstSearchPropertyName,
firstSearchPropertyValue,
secondSearchPropertyName,
secondSearchPropertyValue,
} = context.propsValue;
const additionalPropertiesToRetrieve = context.propsValue.additionalPropertiesToRetrieve ?? [];
const filters = [
{
propertyName: firstSearchPropertyName as string,
operator: FilterOperatorEnum.Eq,
value: firstSearchPropertyValue,
},
];
if (secondSearchPropertyName && secondSearchPropertyValue) {
filters.push({
propertyName: secondSearchPropertyName as string,
operator: FilterOperatorEnum.Eq,
value: secondSearchPropertyValue,
});
}
const client = new Client({ accessToken: context.auth.access_token });
const defaultTicketProperties = getDefaultPropertiesForObject(OBJECT_TYPE.TICKET);
const response = client.crm.tickets.searchApi.doSearch({
limit: 100,
properties: [...defaultTicketProperties, ...additionalPropertiesToRetrieve],
filterGroups: [{ filters }],
});
return response;
},
});