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Zendesk API MCP Server

groups.js4.26 kB
import { z } from 'zod'; import { zendeskClient } from '../zendesk-client.js'; export const groupsTools = [ { name: "list_groups", description: "List agent groups in Zendesk", schema: { page: z.number().optional().describe("Page number for pagination"), per_page: z.number().optional().describe("Number of groups per page (max 100)") }, handler: async ({ page, per_page }) => { try { const params = { page, per_page }; const result = await zendeskClient.listGroups(params); return { content: [{ type: "text", text: JSON.stringify(result, null, 2) }] }; } catch (error) { return { content: [{ type: "text", text: `Error listing groups: ${error.message}` }], isError: true }; } } }, { name: "get_group", description: "Get a specific group by ID", schema: { id: z.number().describe("Group ID") }, handler: async ({ id }) => { try { const result = await zendeskClient.getGroup(id); return { content: [{ type: "text", text: JSON.stringify(result, null, 2) }] }; } catch (error) { return { content: [{ type: "text", text: `Error getting group: ${error.message}` }], isError: true }; } } }, { name: "create_group", description: "Create a new agent group", schema: { name: z.string().describe("Group name"), description: z.string().optional().describe("Group description") }, handler: async ({ name, description }) => { try { const groupData = { name, description }; const result = await zendeskClient.createGroup(groupData); return { content: [{ type: "text", text: `Group created successfully!\n\n${JSON.stringify(result, null, 2)}` }] }; } catch (error) { return { content: [{ type: "text", text: `Error creating group: ${error.message}` }], isError: true }; } } }, { name: "update_group", description: "Update an existing group", schema: { id: z.number().describe("Group ID to update"), name: z.string().optional().describe("Updated group name"), description: z.string().optional().describe("Updated group description") }, handler: async ({ id, name, description }) => { try { const groupData = {}; if (name !== undefined) groupData.name = name; if (description !== undefined) groupData.description = description; const result = await zendeskClient.updateGroup(id, groupData); return { content: [{ type: "text", text: `Group updated successfully!\n\n${JSON.stringify(result, null, 2)}` }] }; } catch (error) { return { content: [{ type: "text", text: `Error updating group: ${error.message}` }], isError: true }; } } }, { name: "delete_group", description: "Delete a group", schema: { id: z.number().describe("Group ID to delete") }, handler: async ({ id }) => { try { await zendeskClient.deleteGroup(id); return { content: [{ type: "text", text: `Group ${id} deleted successfully!` }] }; } catch (error) { return { content: [{ type: "text", text: `Error deleting group: ${error.message}` }], isError: true }; } } } ];

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