Enables querying of ADP data through SQL-like operations, allowing access to payroll and HR information stored in ADP systems.
Provides read-only access to Airtable databases, enabling retrieval of records, tables, and data through natural language queries.
Allows querying of Amazon DynamoDB tables and data through SQL-like operations for NoSQL database access.
Enables access to Amazon S3 storage data and metadata through SQL-like queries for cloud storage management.
Provides read-only access to Asana project management data including tasks, projects, and team information.
Enables querying of Basecamp project data, allowing access to projects, tasks, and collaboration information.
Provides access to BigCommerce e-commerce data including products, orders, customers, and store analytics.
Allows querying of Bitbucket repository data, issues, pull requests, and project information.
Enables access to Box cloud storage files, folders, and sharing information through SQL-like queries.
Provides read-only access to Confluence wiki pages, spaces, and content for documentation retrieval.
Allows querying of Couchbase NoSQL database data through SQL-like operations.
Enables access to Databricks analytics platform data, tables, and workspace information.
Provides access to Dropbox files, folders, and sharing information through SQL-like queries.
Allows querying of eBay marketplace data including listings, sales, and seller information.
Enables searching and querying of Elasticsearch indices and data through SQL-like operations.
Provides access to EnterpriseDB PostgreSQL data through enhanced SQL querying capabilities.
Allows querying of Facebook social media data and analytics through API access.
Enables access to GitHub repository data, issues, pull requests, and project information.
Provides access to Gmail email data, messages, and mailbox information through SQL-like queries.
Allows querying of Google Ads campaign data, performance metrics, and advertising analytics.
Enables access to Google Analytics data including website traffic, user behavior, and conversion metrics.
Provides access to Google Calendar events, schedules, and calendar information.
Allows querying of Google Campaign Manager 360 advertising data and campaign performance metrics.
Enables access to Google Cloud Storage buckets, objects, and metadata through SQL-like queries.
Provides access to Google Drive files, folders, and sharing information.
Allows querying of Google Sheets data, enabling access to spreadsheet content and structure.
Enables querying of GraphQL APIs through SQL-like operations for flexible data retrieval.
Provides access to Greenhouse recruiting and applicant tracking system data.
Allows querying of Apache Hive data warehouse tables and big data analytics.
Enables access to HubSpot CRM data including contacts, deals, companies, and marketing analytics.
Provides access to Instagram social media data, posts, and analytics information.
Allows querying of Jira issue tracking data including tickets, projects, and workflow information.
Provides access to MailChimp email marketing data including campaigns, subscribers, and analytics.
Allows direct querying of MariaDB database tables and data.
Enables querying of MongoDB NoSQL database collections and documents through SQL-like operations.
Provides access to MYOB accounting and business management data.
Allows direct querying of MySQL database tables and data.
Enables querying of Neo4j graph database nodes and relationships through SQL-like operations.
Provides access to Odoo ERP system data including business processes and operational information.
Allows querying of Okta identity management data including users, groups, and authentication information.
Enables access to PayPal transaction data, payment information, and financial analytics.
Provides access to Pinterest social media data, pins, and analytics information.
Allows direct querying of PostgreSQL database tables and data.
Enables querying of Presto distributed SQL query engine data sources.
Provides access to QuickBooks accounting data including financial records, transactions, and reports.
Allows querying of Redis in-memory database keys and values through SQL-like operations.
Enables access to RSS feed data and content through SQL-like queries.
Provides access to Sage accounting and business management system data.
Allows comprehensive querying of Salesforce CRM data including accounts, contacts, opportunities, and custom objects.
Enables access to SAP enterprise system data including business processes and operational information.
Provides access to SendGrid email delivery data, analytics, and campaign information.
Allows querying of Shopify e-commerce data including products, orders, customers, and store analytics.
Enables querying of SingleStore distributed database data through SQL operations.
Provides access to Slack workspace data including messages, channels, and team information.
Allows querying of Snapchat advertising data and campaign performance metrics.
Enables querying of Snowflake cloud data warehouse tables and analytics data.
Provides access to Splunk machine data analytics, logs, and operational intelligence.
Allows querying of Square payment processing data, transactions, and business analytics.
Enables access to Stripe payment data, transactions, customer information, and financial analytics.
Provides access to SurveyMonkey survey data, responses, and analytics information.
Allows querying of Teradata data warehouse tables and analytics data.
Enables access to Trello project management data including boards, cards, and team information.
Provides access to Trino distributed SQL query engine data sources.
Allows querying of Twilio communication data including messages, calls, and service analytics.
Enables access to WooCommerce e-commerce data including products, orders, and customer information.
Provides access to WordPress content management data including posts, pages, and site information.
Allows querying of Xero accounting data including financial records, transactions, and reports.
Enables querying and manipulation of XML data sources through SQL-like operations.
Provides access to YouTube analytics data including video performance and channel metrics.
Allows querying of Zendesk customer support data including tickets, users, and help desk analytics.
Enables access to Zoho business application data including CRM, projects, and productivity tools.
freshdesk-mcp-server-by-cdata
CData's Model Context Protocol (MCP) Server for Freshdesk
: This project builds a read-only MCP server. For full read, write, update, delete, and action capabilities and a simplified setup, check out our free CData MCP Server for Freshdesk (beta).
Purpose
We created this read-only MCP Server to allow LLMs (like Claude Desktop) to query live data Freshdesk supported by the CData JDBC Driver for Freshdesk.
CData JDBC Driver connects to Freshdesk by exposing them as relational SQL models.
This server wraps that driver and makes Freshdesk data available through a simple MCP interface, so LLMs can retrieve live information by asking natural language questions — no SQL required.
Setup Guide
- Clone the repository:
- Build the server:This creates the JAR file: CDataMCP-jar-with-dependencies.jar
- Download and install the CData JDBC Driver for {source}: https://www.cdata.com/drivers/freshdesk/download/jdbc
- License the CData JDBC Driver:
- Navigate to the
lib
folder in the installation directory, typically:- (Windows)
C:\Program Files\CData\CData JDBC Driver for Freshdesk\
- (Mac/Linux)
/Applications/CData JDBC Driver for Freshdesk/
- (Windows)
- Run the command
java -jar cdata.jdbc.freshdesk.jar --license
- Enter your name, email, and "TRIAL" (or your license key).
- Navigate to the
- Configure your connection to the data source (Salesforce as an example):
- Run the command
java -jar cdata.jdbc.freshdesk.jar
to open the Connection String utility. - Configure the connection string and click "Test Connection"
Note: If the data sources uses OAuth, you will need to authenticate in your browser.
- Once successful, copy the connection string for use later.
- Run the command
- Create a
.prp
file for your JDBC connection (e.g.freshdesk.prp
) using the following properties and format:- Prefix - a prefix to be used for the tools exposed
- ServerName - a name for your server
- ServerVersion - a version for your server
- DriverPath - the full path to the JAR file for your JDBC driver
- DriverClass - the name of the JDBC Driver Class (e.g. cdata.jdbc.freshdesk.FreshDeskDriver)
- JdbcUrl - the JDBC connection string to use with the CData JDBC Driver to connect to your data (copied from above)
- Tables - leave blank to access all data, otherwise you can explicitly declare the tables you wish to create access for
Using the Server with Claude Desktop
- Create the config file for Claude Desktop ( claude_desktop_config.json) to add the new MCP server, using the format below. If the file already exists, add the entry to the
mcpServers
in the config file. WindowsLinux/MacIf needed, copy the config file to the appropriate directory (Claude Desktop as the example). WindowsLinux/Mac - Run or refresh your client (Claude Desktop).
Note: You may need to fully exit or quit your Claude Desktop client and re-open it for the MCP Servers to appear.
Running the Server
- Run the follow the command to run the MCP Server on its own
Usage Details
Once the MCP Server is configured, the AI client will be able to use the built-in tools to read, write, update, and delete the underlying data. In general, you do not need to call the tools explicitly. Simply ask the client to answer questions about the underlying data system. For example:
- "What is the correlation between my closed won opportunities and the account industry?"
- "How many open tickets do I have in the SUPPORT project?"
- "Can you tell me what calendar events I have today?"
The list of tools available and their descriptions follow:
Tools & Descriptions
In the definitions below, {servername}
refers to the name of the MCP Server in the config file (e.g. {classname_dash}
above).
{servername}_get_tables
- Retrieves a list of tables available in the data source. Use the{servername}_get_columns
tool to list available columns on a table. The output of the tool will be returned in CSV format, with the first line containing column headers.{servername}_get_columns
- Retrieves a list of columns for a table. Use the{servername}_get_tables
tool to get a list of available tables. The output of the tool will be returned in CSV format, with the first line containing column headers.{servername}_run_query
- Execute a SQL SELECT query
JSON-RPC Request Examples
If you are scripting out the requests sent to the MCP Server instead of using an AI Client (e.g. Claude), then you can refer to the JSON payload examples below – following the JSON-RPC 2.0 specification - when calling the available tools.
freshdesk_get_tables
freshdesk_get_columns
freshdesk_run_query
Troubleshooting
- If you cannot see your CData MCP Server in Claude Desktop, be sure that you have fully quit Claude Desktop (Windows: use the Task Manager, Mac: use the Activity Monitor)
- If Claude Desktop is unable to retrieve data, be sure that you have configured your connection properly. Use the Connection String builder to create the connection string (see above) and copy the connection string into the property (.prp) file.
- If you are having trouble connecting to your data source, contact the CData Support Team.
- If you are having trouble using the MCP server, or have any other feedback, join the CData Community.
License
This MCP server is licensed under the MIT License. This means you are free to use, modify, and distribute the software, subject to the terms and conditions of the MIT License. For more details, please see the LICENSE file in the project repository.
All Supported Sources
This server cannot be installed
local-only server
The server can only run on the client's local machine because it depends on local resources.
Freshdesk MCP Server by CData
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