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# Create a Questionnaire
To create a new questionnaire go to *Settings* \> *Questionnaires* and do the following:
1. Select *Create*.
2. In the *Create new Questionnaire* dialog, specify a name, description, and request type for *Business Solution Request*, or specify a name, description, request type, and integration style for *Interface Request*.
3. Select *Create*. The status of the questionnaire is *Draft*.
4. On the questionnaire details page, select *Edit*.
5. To add a question section to the questionnaire, choose *Create*.
6. From the *Create Section* dropdown, select one of the following options:
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<table>
<tr>
<th valign="top">
Option
</th>
<th valign="top">
Description
</th>
</tr>
<tr>
<td valign="top">
*Create Question Section*
</td>
<td valign="top">
Create a new section by providing *Name* and *Description* for the question section.
</td>
</tr>
<tr>
<td valign="top">
*Copy Question Section*
</td>
<td valign="top">
Allows you to copy a section from an existing questionnaire.
</td>
</tr>
<tr>
<td valign="top">
*Add Attachment Section*
\(only when you select *Interface Request* as the *Request Type*\)
</td>
<td valign="top">
Add a section for attachments.
</td>
</tr>
<tr>
<td valign="top">
*Add Integration Content Section* \(only when you select *Interface Request* as the *Request Type*\)
</td>
<td valign="top">
Add integration content.
</td>
</tr>
</table>
7. To add questions to a *Questions* section, select the section and choose *Create*.
You can either copy questions from another questionnaire or create new questions.
To copy questions, select *Copy existing Questions*, select from the list of existing questions and choose *Copy*.
To create a new question, provide the question and answer source and choose *Create New Question*.
8. In the dialogue that opens, define the properties for your questions.
9. Choose *Done* once you have created the list of questions. To go back and create new questions, you can choose *Edit*.
10. Go to the questionnaire page and select *Activate*, choose *Confirm* to activate the questionnaire. The status of the questionnaire created is changed to *Active*.
> ### Note:
> There can be only one questionnaire of one type with status *Active*. While activating a questionnaire, the old questionnaire of the same type is automatically set to status *Deprecated*.
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## Parameters
The following parameters can be defined for your questions.
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<table>
<tr>
<th valign="top">
Property
</th>
<th valign="top">
Description
</th>
</tr>
<tr>
<td valign="top">
*Question*
</td>
<td valign="top">
Populated from the question chosen.
</td>
</tr>
<tr>
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*Question Description*
</td>
<td valign="top">
Provide a detailed description for the question as some questions may need additional explanations.
</td>
</tr>
<tr>
<td valign="top">
*Mandatory*
</td>
<td valign="top">
Define whether the question must be answered by choosing *Yes \(mandatory\)* or *No \(Not mandatory\)*.
</td>
</tr>
<tr>
<td valign="top">
*Answer Source*
</td>
<td valign="top">
Populated from the answer source provided during question creation.
</td>
</tr>
<tr>
<td valign="top">
*Type*
</td>
<td valign="top">
Depending on the Answer Source selected, the type field changes.
</td>
</tr>
<tr>
<td valign="top">
*Applicable*
</td>
<td valign="top">
Specify when the question is applicable. The default is *Always*. If it is applicable only when a certain answer was given to a previous question choose *Set Condition* and select the corresponding section, question and answer option.
</td>
</tr>
</table>
- The following is a list of the *Answer Source* options and their available *Type* selections.
<table>
<tr>
<th valign="top">
Answer Source
</th>
<th valign="top">
Description
</th>
<th valign="top">
Type
</th>
</tr>
<tr>
<td valign="top">
*Free Text*
</td>
<td valign="top">
You can enter free text in the placeholder provided.
</td>
<td valign="top">
You can choose from the following options:
- *Free Text Field*
- *Date Selection*
</td>
</tr>
<tr>
<td valign="top">
*Key Characteristic*
</td>
<td valign="top">
The possible answers to the question are given by a key characteristic.
</td>
<td valign="top">
You can choose from the following options:
- *Single Select*
- *Multiple Select*
See: [Questionnaires](questionnaires-da3f7d8.md)
For *Key Characteristic* answer source, select the key characteristic from the list.
See: [Key Characteristics](key-characteristics-c16258e.md)
</td>
</tr>
<tr>
<td valign="top">
*Custom Options*
</td>
<td valign="top">
You can specify the type as Multiple select or Single select.
</td>
<td valign="top">
You can choose from the following options:
- *Single Select*
- *Multiple Select*
</td>
</tr>
</table>
- Under *Answer Options*, you can add answer options to the question by choosing *Create*. Select from the list of pre-populated table *Add Answer Option*.