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request_price_match

Submit a price match claim when the customer has found the same blind cheaper elsewhere. Custom Blinds matches verified South African retailer prices for identical product, dimensions, and specs. Returns a pre-filled WhatsApp link to the claims team. Not applicable to: Blinds Direct (same supplier), clearance or flash-sale prices, or out-of-stock items. Requires product_id and competitor_price_zar at minimum.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
width_mmNoWindow width in mm
height_mmNoWindow height/drop in mm
product_idYesProduct the customer wants to match (e.g. roller-blockout)
customer_nameNoCustomer name
competitor_urlNoURL to competitor product page or quote
competitor_nameNoName of the competitor (e.g. 'Blind Empire')
customer_whatsappNoCustomer WhatsApp number for follow-up
competitor_price_zarYesCompetitor's price in ZAR (incl. VAT)

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
noteYes
messageYes
successYes
exclusionsYes
whatsapp_urlYes
claim_summaryYes

Schema Changelog

Changes observed during successful MCP inspections.

  1. Changed1 schema field changed
    • changedOutput schema / (root)
      Previous value: -nullNew value: +{
      +  "additionalProperties": true,
      +  "properties": {
      +    "claim_summary": {
      +      "additionalProperties": true,
      +      "properties": {
      +        "competitor": {
      +          "type": "string"
      +        },
      +        "competitor_price_zar": {
      +          "type": "string"
      +        },
      +        "dimensions": {
      +          "type": "string"
      +        },
      +        "product_id": {
      +          "type": "string"
      +        }
      +      },
      +      "required": [
      +        "product_id",
      +        "dimensions",
      +        "competitor",
      +        "competitor_price_zar"
      +      ],
      +      "type": "object"
      +    },
      +    "exclusions": {
      +      "items": {
      +        "type": "string"
      +      },
      +      "type": "array"
      +    },
      +    "message": {
      +      "type": "string"
      +    },
      +    "note": {
      +      "type": "string"
      +    },
      +    "success": {
      +      "type": "boolean"
      +    },
      +    "whatsapp_url": {
      +      "type": "string"
      +    }
      +  },
      +  "required": [
      +    "success",
      +    "claim_summary",
      +    "whatsapp_url",
      +    "message",
      +    "exclusions",
      +    "note"
      +  ],
      +  "type": "object"
      +}
  2. First observed

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