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request_price_match

Submit a price match claim when the customer has found the same blind cheaper elsewhere. Custom Blinds matches verified South African retailer prices for identical product, dimensions, and specs. Returns a pre-filled WhatsApp link to the claims team. Not applicable to: Blinds Direct (same supplier), clearance or flash-sale prices, or out-of-stock items. Requires product_id and competitor_price_zar at minimum.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
width_mmNoWindow width in mm
height_mmNoWindow height/drop in mm
product_idYesProduct the customer wants to match (e.g. roller-blockout)
customer_nameNoCustomer name
competitor_urlNoURL to competitor product page or quote
competitor_nameNoName of the competitor (e.g. 'Blind Empire')
customer_whatsappNoCustomer WhatsApp number for follow-up
competitor_price_zarYesCompetitor's price in ZAR (incl. VAT)

TDQS

A4/5.0
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description carries the transparency burden. It discloses the output ('Returns a pre-filled WhatsApp link to the claims team') and mentions verification ('verified South African retailer prices'). However, it is ambiguous whether the tool actually submits a claim or merely generates a link, and it does not mention side effects, auth needs, or failure modes. This gap prevents a higher score.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is four sentences, front-loaded with the core action, and every sentence earns its place: purpose, context, output, exclusions, and requirements. It is concise without being sparse and has a logical flow.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given no output schema, the description explains the return value (pre-filled WhatsApp link) and provides key context about eligibility and exclusions. It covers the essential use case. However, the ambiguity about whether the claim is actually submitted on the backend and the lack of detail on the other optional parameters (though schema covers them) leave minor gaps, keeping it a 4.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so the schema already documents all parameters. The description adds only that 'product_id and competitor_price_zar' are required, which reinforces the schema's required list but provides no new meaning or usage nuances for the other six parameters. Baseline 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool's purpose: 'Submit a price match claim when the customer has found the same blind cheaper elsewhere.' It specifies the verb (submit), the resource (price match claim), and the trigger condition. It also distinguishes itself from siblings like get_price and get_whatsapp_handoff by focusing on claim submission.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Provides clear when-to-use context ('when the customer has found the same blind cheaper elsewhere') and explicit when-not-to-use exclusions ('Not applicable to: Blinds Direct (same supplier), clearance or flash-sale prices, or out-of-stock items'). It also states the minimum required fields. However, it does not explicitly name alternative tools, so not a full 5.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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TDQS

A4.2/5.0
Disambiguation4/5

Most tools have distinct purposes, but the presence of three search tools (search_catalog, search_products, lookup_catalog) and legacy tools (create_order, submit_enquiry) creates minor overlap. Descriptions help differentiate, but an agent might initially confuse them.

Naming Consistency5/5

All 26 tool names follow a consistent verb_noun snake_case pattern (e.g., cancel_cart, configure_product). No mixed cases or irregular verbs are present.

Tool Count4/5

26 tools is slightly high for a blind shop, but the domain requires many operations (search, pricing, cart, checkout, recommendations, etc.). Some legacy tools could be removed, but the count is still reasonable.

Completeness5/5

The tool surface covers the full customer journey from product discovery (search, recommendations) to purchase (cart, checkout, payment) and post-purchase (orders, swatches, price match, delivery estimates). No obvious gaps for the stated purpose.

Resources