visits_answerChange
Answer a customer's request to move or cancel a visit. decline leaves the visit as it is. accept on a cancel request cancels the visit (visits.cancel); accept on a reschedule moves it to starts_at (and ends_at, or the same length as before) through visits.update. Pass apply false to mark it accepted without changing the visit (you already moved it). The customer sees the answer and your note on their hub. If a shop approval rule holds the visit change, the request stays open and the approval id comes back. Owner or office only.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| note | No | ||
| apply | No | ||
| ends_at | No | ||
| decision | Yes | ||
| starts_at | No | ||
| change_request_id | Yes |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
No arguments | |||