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Field Service Business Platform by Doing Work

phone_registrationStatus

Check the shop's texting registration with Twilio and save it: unregistered, brand_pending, campaign_pending, tollfree_pending, approved or failed, with the next step. A local number needs 10DLC (a brand and a campaign); a toll-free number needs toll-free verification. Texts only go out by text once it is approved, and Doing Work re-checks it daily. Give messaging_service_sid once, after creating the shop's Messaging Service in Twilio (10DLC only). Owner or office.

Input Schema

NameRequiredDescriptionDefault
shop_idYes
messaging_service_sidNo

Output Schema

NameRequiredDescriptionDefault

No arguments

Schema Changelog

Changes observed during successful MCP inspections.

  1. Changed1 schema field changed
    • changedOutput schema / anyOf
      Previous value: -[
      -  {
      -    "properties": {
      -      "brand_status": {
      -        "type": [
      -          "string",
      -          "null"
      -        ]
      -      },
      -      "campaign_status": {
      -        "type": [
      -          "string",
      -          "null"
      -        ]
      -      },
      -      "messaging_service_sid": {
      -        "type": [
      -          "string",
      -          "null"
      -        ]
      -      },
      -      "next_step": {
      -        "type": "string"
      -      },
      -      "reason": {
      -        "type": [
      -          "string",
      -          "null"
      -        ]
      -      },
      -      "sms_status": {
      -        "type": "string"
      -      }
      -    },
      -    "required": [
      -      "sms_status",
      -      "brand_status",
      -      "campaign_status",
      -      "reason",
      -      "next_step",
      -      "messaging_service_sid"
      -    ],
      -    "type": "object"
      -  },
      -  {
      -    "properties": {
      -      "approval_id": {
      -        "format": "uuid",
      -        "type": "string"
      -      },
      -      "approval_required": {
      -        "enum": [
      -          true
      -        ],
      -        "type": "boolean"
      -      },
      -      "expires_at": {
      -        "format": "date-time",
      -        "type": "string"
      -      },
      -      "message": {
      -        "type": "string"
      -      },
      -      "status": {
      -        "enum": [
      -          "pending"
      -        ],
      -        "type": "string"
      -      }
      -    },
      -    "required": [
      -      "approval_required",
      -      "approval_id",
      -      "status",
      -      "expires_at",
      -      "message"
      -    ],
      -    "type": "object"
      -  }
      -]New value: +[
      +  {
      +    "properties": {
      +      "brand_status": {
      +        "type": [
      +          "string",
      +          "null"
      +        ]
      +      },
      +      "campaign_status": {
      +        "type": [
      +          "string",
      +          "null"
      +        ]
      +      },
      +      "messaging_service_sid": {
      +        "type": [
      +          "string",
      +          "null"
      +        ]
      +      },
      +      "next_step": {
      +        "type": "string"
      +      },
      +      "reason": {
      +        "type": [
      +          "string",
      +          "null"
      +        ]
      +      },
      +      "sms_status": {
      +        "type": "string"
      +      },
      +      "tollfree_status": {
      +        "type": [
      +          "string",
      +          "null"
      +        ]
      +      }
      +    },
      +    "required": [
      +      "sms_status",
      +      "brand_status",
      +      "campaign_status",
      +      "tollfree_status",
      +      "reason",
      +      "next_step",
      +      "messaging_service_sid"
      +    ],
      +    "type": "object"
      +  },
      +  {
      +    "properties": {
      +      "approval_id": {
      +        "format": "uuid",
      +        "type": "string"
      +      },
      +      "approval_required": {
      +        "enum": [
      +          true
      +        ],
      +        "type": "boolean"
      +      },
      +      "expires_at": {
      +        "format": "date-time",
      +        "type": "string"
      +      },
      +      "message": {
      +        "type": "string"
      +      },
      +      "status": {
      +        "enum": [
      +          "pending"
      +        ],
      +        "type": "string"
      +      }
      +    },
      +    "required": [
      +      "approval_required",
      +      "approval_id",
      +      "status",
      +      "expires_at",
      +      "message"
      +    ],
      +    "type": "object"
      +  }
      +]
  2. First observed

TDQS

A3.7/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description carries the behavioral burden well: it discloses that the tool checks and saves status, lists the status values, explains 10DLC versus toll-free requirements, notes that texting only works after approval, mentions daily re-checks, and states the required role. It does not cover rate limits or detailed side effects, but the core behavior is transparent.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is front-loaded with purpose and statuses, then moves into prerequisites and parameter guidance. It is dense and mostly earns its length, though some clauses are run-on.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the output schema exists and no annotations are provided, the description supplies most of the context an agent needs: status meanings, registration requirements, approval gating, role, and messaging_service_sid usage. The main gap is the lack of explanation for shop_id.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0%, so the description must compensate. It explains messaging_service_sid well, including when to provide it and that it applies to 10DLC only, but shop_id is left undocumented beyond its name and UUID format.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description states a specific verb and resource: checking and saving the shop's texting registration with Twilio, and it enumerates the possible statuses. It is clear what the tool does, but it does not explicitly distinguish itself from nearby siblings such as phone_status or phone_portStatus.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

It gives useful context for when to supply messaging_service_sid and notes the Owner or office role, but it does not explicitly say when to use this tool versus phone_status, phone_portStatus, or other phone tools. Usage is implied rather than fully guided.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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