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Field Service Business Platform by Doing Work

phone_connectTwilio

Connect the shop's own Twilio account. Give an API key (SID and secret) for sending and the account's Auth Token, which Doing Work only uses to check that webhooks really come from Twilio. Neither is ever shown again. Owner only.

Input Schema

NameRequiredDescriptionDefault
shop_idYes
auth_tokenYes
account_sidYes
api_key_sidYes
api_key_secretYes

Output Schema

NameRequiredDescriptionDefault

No arguments

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observed

TDQS

A3.7/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries the behavioral burden. It usefully states that credentials are secrets that are 'never shown again,' that the Auth Token is only used for webhook verification, and that the operation is owner-only; it omits whether connecting replaces an existing configuration, failure modes, and side effects.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Four short sentences, front-loaded with purpose, with no repetition or filler. The security and permission notes earn their place.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The description covers sensitive credential and permission context, and an output schema exists so return values need not be explained. However, for a five-required-parameter credential setup with no annotations and 0% schema descriptions, it omits account_sid and shop_id semantics and connection side effects, leaving it only partially complete.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0%, so the description must explain five required parameters. It explains the API key SID/secret and Auth Token purpose, but leaves account_sid and shop_id unnamed and unclarified, which is a clear gap despite good secret-handling context.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description states a specific verb ('Connect') and resource ('the shop's own Twilio account'), making it clear this is a Twilio credential setup tool rather than a status, routing, or calling tool. It does not explicitly name sibling alternatives, so it stops short of a 5.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

It gives a clear implied context (connecting the shop's Twilio account) and an access restriction ('Owner only'), but it does not say when to use this versus phone_status, phone_setRoute, phone_disconnect, or what to do if an account is already connected. No explicit exclusions or alternatives are provided.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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