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Glama

Field Service Business Platform by Doing Work

customers_get

One customer with contacts, properties, custom fields and open balance.

Input Schema

NameRequiredDescriptionDefault
customer_idYes

Output Schema

NameRequiredDescriptionDefault
kindYes
nameYes
tagsYes
emailYes
notesYes
phoneYes
fieldsYes
shop_idYes
contactsYes
erased_atYes
created_atYes
propertiesYes
updated_atYes
archived_atYes
customer_idYes
lead_sourceYes
merged_intoYes
company_nameYes
billing_addressYes
open_balance_minorYesAmount in minor units of the currency (cents).

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observed

TDQS

C2.9/5.0
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries the full burden, yet it says nothing about read-only semantics, required permissions/tenant scoping, or not-found behavior. Listing the returned sub-resources adds little since an output schema already exists.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

A single tight sentence with zero filler; the resource and included data are front-loaded. Nothing could be removed without losing information.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple one-parameter read with an output schema, this is borderline adequate, but the missing ID semantics and the absence of any read/error behavior leave real gaps.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 0%: customer_id is documented only as a uuid string. The description doesn't clarify whether this is the internal customer ID, a customer number, or how it relates to IDs returned by customers_list/search.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly conveys single-customer retrieval and enumerates the associated data returned (contacts, properties, custom fields, open balance). It lacks an explicit verb and never differentiates from siblings like customers_list or customers_search, but the scope is unambiguous.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No indication of when to call this versus customers_search, customers_list, customers_timeline, or customers_statement. An agent must infer the choice purely from tool names.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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