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Read conversation state

inbox_read
Read-onlyIdempotent

Reads conversation state and server's email reply context/digest, never routing input.

Input Schema

NameRequiredDescriptionDefault
agent_idYesAgent ID from agents_list or agent_create.
conversation_idYesConversation ID from inbox_list or conversations_search.

Output Schema

NameRequiredDescriptionDefault
idYes
modeNoauto_reply
statusYes
contactNo
agent_idYes
group_idNo
can_replyNo
contact_idNo
group_nameNo
started_atYes
waiting_onNo
inbox_viewsNo
is_resolvedNo
reply_ownerNoai
resolved_atNo
resolved_byNo
channel_typeNo
email_healthNo
last_messageNo
member_countNo
email_subjectNo
message_countNo
waiting_sinceNo
last_message_atNo
pending_actionsNo
conversation_typeNodirect
group_picture_urlNo
email_reply_targetNo
last_message_previewNo
channel_connection_idYes
last_message_directionNo

Schema Changelog

Changes observed during successful MCP inspections.

  1. Changed3 schema fields changed
    • addedOutput schema / $defs / MessagePreview
      Added value: +{
      +  "properties": {
      +    "content": {
      +      "$ref": "#/$defs/MessagePreviewContent"
      +    },
      +    "message_type": {
      +      "title": "Message Type",
      +      "type": "string"
      +    }
      +  },
      +  "required": [
      +    "message_type",
      +    "content"
      +  ],
      +  "title": "MessagePreview",
      +  "type": "object"
      +}
    • addedOutput schema / $defs / MessagePreviewContent
      Added value: +{
      +  "description": "Language-neutral display facts, never vendor payloads or media credentials.",
      +  "properties": {
      +    "address": {
      +      "anyOf": [
      +        {
      +          "type": "string"
      +        },
      +        {
      +          "type": "null"
      +        }
      +      ],
      +      "default": null,
      +      "title": "Address"
      +    },
      +    "event_type": {
      +      "anyOf": [
      +        {
      +          "type": "string"
      +        },
      +        {
      +          "type": "null"
      +        }
      +      ],
      +      "default": null,
      +      "title": "Event Type"
      +    },
      +    "media_type": {
      +      "anyOf": [
      +        {
      +          "type": "string"
      +        },
      +        {
      +          "type": "null"
      +        }
      +      ],
      +      "default": null,
      +      "title": "Media Type"
      +    },
      +    "quick_reply_label": {
      +      "anyOf": [
      +        {
      +          "type": "string"
      +        },
      +        {
      +          "type": "null"
      +        }
      +      ],
      +      "default": null,
      +      "title": "Quick Reply Label"
      +    },
      +    "text": {
      +      "anyOf": [
      +        {
      +          "type": "string"
      +        },
      +        {
      +          "type": "null"
      +        }
      +      ],
      +      "default": null,
      +      "title": "Text"
      +    },
      +    "title": {
      +      "anyOf": [
      +        {
      +          "type": "string"
      +        },
      +        {
      +          "type": "null"
      +        }
      +      ],
      +      "default": null,
      +      "title": "Title"
      +    }
      +  },
      +  "title": "MessagePreviewContent",
      +  "type": "object"
      +}
    • addedOutput schema / properties / last_message
      Added value: +{
      +  "anyOf": [
      +    {
      +      "$ref": "#/$defs/MessagePreview"
      +    },
      +    {
      +      "type": "null"
      +    }
      +  ],
      +  "default": null
      +}
  2. Changed2 schema fields changed
    • addedInput schema / properties / agent_id / description
      Added value: +"Agent ID from agents_list or agent_create."
    • addedInput schema / properties / conversation_id / description
      Added value: +"Conversation ID from inbox_list or conversations_search."
  3. Changed1 schema field changed
    • changedOutput schema / properties / inbox_views / items / enum
      Previous value: -[
      -  "attention",
      -  "contact",
      -  "resolved",
      -  "all"
      -]New value: +[
      +  "attention",
      +  "contact",
      +  "no_reply",
      +  "resolved",
      +  "all"
      +]
  4. Changed5 schema fields changed
    • changedOutput schema / description
      Previous value: -"Conversation with contact info and message preview for list display."New value: +"The Inbox row keyed by Agent; resolution fields describe only a current resolution."
    • addedOutput schema / properties / agent_id
      Added value: +{
      +  "format": "uuid",
      +  "title": "Agent Id",
      +  "type": "string"
      +}
    • removedOutput schema / properties / workspace_id
      Removed value: -{
      -  "format": "uuid",
      -  "title": "Workspace Id",
      -  "type": "string"
      -}
    • changedOutput schema / required
      Previous value: -[
      -  "id",
      -  "workspace_id",
      -  "channel_connection_id",
      -  "status",
      -  "started_at"
      -]New value: +[
      +  "id",
      +  "channel_connection_id",
      +  "status",
      +  "started_at",
      +  "agent_id"
      +]
    • changedOutput schema / title
      Previous value: -"ConversationSummary"New value: +"InboxConversation"
  5. Changed5 schema fields changed
    • addedOutput schema / $defs / FollowUpBlockedAction
      Added value: +{
      +  "properties": {
      +    "kind": {
      +      "const": "follow_up_blocked",
      +      "title": "Kind",
      +      "type": "string"
      +    }
      +  },
      +  "required": [
      +    "kind"
      +  ],
      +  "title": "FollowUpBlockedAction",
      +  "type": "object"
      +}
    • addedOutput schema / $defs / ReleaseCheckAction
      Added value: +{
      +  "properties": {
      +    "kind": {
      +      "const": "release_check",
      +      "title": "Kind",
      +      "type": "string"
      +    }
      +  },
      +  "required": [
      +    "kind"
      +  ],
      +  "title": "ReleaseCheckAction",
      +  "type": "object"
      +}
    • addedOutput schema / properties / pending_actions / items / discriminator / mapping / follow_up_blocked
      Added value: +"#/$defs/FollowUpBlockedAction"
    • addedOutput schema / properties / pending_actions / items / discriminator / mapping / release_check
      Added value: +"#/$defs/ReleaseCheckAction"
    • changedOutput schema / properties / pending_actions / items / oneOf
      Previous value: -[
      -  {
      -    "$ref": "#/$defs/DeliveryCheckAction"
      -  },
      -  {
      -    "$ref": "#/$defs/ReplyReviewAction"
      -  },
      -  {
      -    "$ref": "#/$defs/ReplyNeededAction"
      -  },
      -  {
      -    "$ref": "#/$defs/IssueReviewAction"
      -  }
      -]New value: +[
      +  {
      +    "$ref": "#/$defs/DeliveryCheckAction"
      +  },
      +  {
      +    "$ref": "#/$defs/ReplyReviewAction"
      +  },
      +  {
      +    "$ref": "#/$defs/ReplyNeededAction"
      +  },
      +  {
      +    "$ref": "#/$defs/IssueReviewAction"
      +  },
      +  {
      +    "$ref": "#/$defs/ReleaseCheckAction"
      +  },
      +  {
      +    "$ref": "#/$defs/FollowUpBlockedAction"
      +  }
      +]
  6. First observed

TDQS

A3.6/5.0
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

The annotations already establish read-only, idempotent, non-destructive, closed-world behavior. The description adds that reply context is server-held and rules out routing, but the latter largely reinforces the existing safety annotations and no further operational behavior is disclosed.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The single front-loaded sentence is efficient and contains no filler. However, the 'context/digest' shorthand and trailing 'never routing input' clause are compressed and slightly awkward, reducing precision.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple read with two documented identifiers, comprehensive safety annotations, and an output schema, the description provides enough core scope to support invocation. Its main remaining gaps are sibling-selection guidance and a clearer explanation of what conversation state and reply context/digest contain.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Both required UUID parameters are fully described in the schema, including sibling tools that can supply their values. The description adds no parameter-specific meaning beyond that complete schema coverage, so the baseline score of 3 applies.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description uses a specific read verb and identifies both conversation state and server-side email reply context/digest as the resources returned. It does not explicitly distinguish the tool from inbox_list or inbox_messages, and 'context/digest' leaves the exact scope somewhat ambiguous.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The resource scope provides a reasonable use context, while 'never routing input' supplies an explicit when-not condition. It still lacks comparisons with sibling read tools and does not name an alternative for routing, so it does not merit a 5.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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