List inbox conversations
list_conversationsList inbox conversations (direct messages from every connected network plus the website chat), each with id, platform, accountId, participant, lastMessageAt, unread, needsHuman, stage, labels and ticketNumber, plus count of all that matched. Returns 30 by default, max 100. Read one thread with get_conversation (the id), reply with send_message and triage with update_conversation; tickets alone are in list_tickets, and public comments in list_comments.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| limit | No | Max conversations returned (default 30, max 100). | |
| platform | No | Restrict to one network. | |
| accountId | No | Restrict to one account (Ignix account id from list_accounts). | |
| unreadOnly | No | true returns only conversations with unread messages. | |
| workspaceId | No | Workspace to work on (an id from list_workspaces). Not needed when this connection is tied to one workspace, or when you pass an account: the account's workspace is used. | |
| needsHumanOnly | No | Only conversations escalated to a human. |