Skip to main content
Glama

Create a contact

create_contact

Add a person to the CRM by hand (people who write to the accounts are added on their own) and return the created contact with its id. To link them to a network, pass both accountId and their username on that network; without them the contact exists only in the CRM and automations on that network cannot reach them. Check list_contacts first to avoid duplicates; to change an existing contact use update_contact. Nothing is sent to the person.

Input Schema

NameRequiredDescriptionDefault
nameNoFull name as it should appear in the CRM.
tagsNoTags for segmenting, e.g. ["lead", "vip"]; list_contacts can filter by them.
emailNoEmail address.
notesNoInternal notes for the team; the contact never sees them.
companyNoCompany or business the person belongs to.
usernameNoTheir handle on that account's network (without @). Needs accountId.
accountIdNoConnected account (id from list_accounts) to link the contact to. Needs username.
workspaceIdNoWorkspace to work on (an id from list_workspaces). Not needed when this connection is tied to one workspace, or when you pass an account: the account's workspace is used.
idempotencyKeyNoOptional. A unique id for this action (16-128 chars: letters, digits, _ : . -). If you are unsure whether a call went through (timeout, network error), repeat it with the SAME idempotencyKey and the same arguments: you get the original result and nothing is done twice.

Schema Changelog

Changes observed during successful MCP inspections.

  1. Changed7 schema fields changed
    • changedInput schema / properties / accountId / description
      Previous value: -"Ignix account id to link the contact to."New value: +"Connected account (id from list_accounts) to link the contact to. Needs username."
    • addedInput schema / properties / company / description
      Added value: +"Company or business the person belongs to."
    • addedInput schema / properties / email / description
      Added value: +"Email address."
    • addedInput schema / properties / name / description
      Added value: +"Full name as it should appear in the CRM."
    • addedInput schema / properties / notes / description
      Added value: +"Internal notes for the team; the contact never sees them."
    • addedInput schema / properties / tags / description
      Added value: +"Tags for segmenting, e.g. [\"lead\", \"vip\"]; list_contacts can filter by them."
    • changedInput schema / properties / username / description
      Previous value: -"Handle on that network."New value: +"Their handle on that account's network (without @). Needs accountId."
  2. First observed

TDQS

A4.6/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations only declare write/non-destructive/open-world; the description adds genuine context beyond them — the id is returned, network linking has downstream automation consequences, and "nothing is sent to the person" closes the obvious worry for a contact tool. It does not cover the fact that zero parameters are required, so an agent gets no guidance on the minimum viable payload.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Four sentences, none wasted: purpose first, linking rule and its consequence second, dedup/alternative routing third, side-effect reassurance last. Parentheticals carry useful qualifiers without derailing the front-loaded main clause.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a 9-parameter mutation tool with no output schema, the description covers return value, side effects, linking semantics, and alternatives. The remaining gap is that every parameter is optional, so nothing states what a minimal valid call looks like or what happens with an empty payload.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%, so the per-parameter baseline is 3; the description earns above that by explaining the coupling between accountId and username and the behavioral consequence of omitting them, which the schema only states as terse "Needs accountId" cross-references. It does not address workspaceId or idempotencyKey, but the schema handles those adequately.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb and resource ("Add a person to the CRM") with scope qualifiers — manual creation versus contacts auto-created by inbound writers. It also names the return value (created contact with its id) and explicitly distinguishes itself from update_contact, so an agent can separate it from siblings without opening a schema.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines5/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Gives explicit routing: check list_contacts first to avoid duplicates, use update_contact to modify an existing contact, and pass both accountId and username to link to a network. The when-not (without both fields the contact is CRM-only and unreachable by network automations) is stated as a consequence, not left to inference.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Try in Browser

Glama MCP Gateway

Add one secure layer between your agents and this server.

Resources