Get product help
get_helpSearch verified Capable how-to/setup/troubleshooting articles verbatim with citations, or fetch article_key; offer related topics. Use get_context/search_records for CRM data. Answer ONLY from returned articles and cite titles; never guess product behavior from memory. If confident:false or no article answers, say no verified answer is available and offer hello@capable.run as backup. Call with diagnostics:true, before saying their mail or calendar isn't connected: both connect to Capable, apart from any connector this chat has. Checks saved connection/import/agent settings. Diagnostics show setup facts, not live provider health.
When to use: Questions about how Capable itself works, or checking saved connection status.
Example: How do I set up a booking link in Capable?
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| query | No | The user's question about Capable itself, in their words (how-to, setup, troubleshooting); omit it and article_key to receive the help-topic catalog instead. | |
| article_key | No | Fetch one specific article by its key, as returned in articles[].key or related[].key; an unknown key falls back to searching it as a query. | |
| diagnostics | No | Opt in to read-only checks of your own saved email and calendar connections, imports, agent grants, and permitted workspace recording setting. Returned checks are setup facts, not live provider health; cite them only for setup status. |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| checks | No | ||
| articles | No | ||
| guidance | No | ||
| confident | No | ||
| support_email | No |