Close a ticket
close_ticketCloses a ticket (moves it to the board's done column), as the close button in docket does — followers are notified.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| ticket_id | Yes | From search_tickets or my_tickets |
close_ticketCloses a ticket (moves it to the board's done column), as the close button in docket does — followers are notified.
| Name | Required | Description | Default |
|---|---|---|---|
| ticket_id | Yes | From search_tickets or my_tickets |
Changes observed during successful MCP inspections.
Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?
Annotations already declare readOnlyHint=false, destructiveHint=false and idempotentHint=true, so the safety profile is covered. The description adds genuine value beyond that by disclosing the side effect — followers are notified — and the concrete state change to the done column, which the annotations do not convey.
Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.
Is the description appropriately sized, front-loaded, and free of redundancy?
A single sentence that front-loads the action, then parenthetically explains the effect and the notification side effect. No filler and nothing an agent must read past to get the core meaning.
Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.
Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?
For a one-parameter mutation with no output schema, the description covers the action, the resulting state, and the side effect, while annotations cover idempotency and non-destructiveness. Only the behavior on an already-closed ticket and any permission requirements are left unstated.
Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.
Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?
Only one parameter and the schema describes it fully (100% coverage), including where to obtain the ID ('From search_tickets or my_tickets'). The description adds nothing about the parameter beyond the schema, so the baseline 3 applies.
Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.
Does the description clearly state what the tool does and how it differs from similar tools?
Names a specific verb and resource and, unusually, defines what 'close' actually means mechanically (moving the ticket to the board's done column). The only gap is that it doesn't explicitly contrast with reopen_ticket, the obvious inverse sibling, though the semantics are unambiguous.
Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.
Does the description explain when to use this tool, when not to, or what alternatives exist?
Usage is implied by the verb and the 'close button in docket' analogy, but there is no explicit statement of when to reach for this versus reopen_ticket or a status-changing alternative, and no prerequisites (e.g., permissions, whether already-closed tickets are affected).
Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.
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