Request a call from a specialist
request_callbackAsk Fast Fibre to call the person about fiber internet at their address. Only when the person asked you to, with their own name and mobile number — never guess them. Before calling this tool, tell the person and get their yes to: "The person asked their AI assistant to request a call from Fast Fibre about fiber internet at this address, and agreed that Fast Fibre may call them at this number to confirm the request." Then set user_confirmed to true. A specialist calls usually the same day to confirm the request; nothing is ordered until the person confirms on that call. Relay the message in the result to the person, with the confirm link if there is one.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| zip | Yes | 5-digit ZIP code | |
| name | Yes | The person's name, as they gave it | |
| plan | No | "500" = 500 Mbps, "1g" = 1 Gig, "2g" = 2 Gig, "help" = not sure yet (default) | |
| unit | No | Apartment or unit, if any | |
| agent | No | Your name as an assistant, e.g. "ChatGPT" or "Claude" | |
| phone | Yes | The person's 10-digit US mobile number, as they gave it. Never guess it. | |
| extras | No | "wifi" = whole-home Wi-Fi, "phone" = home phone | |
| street | Yes | House number and street, e.g. "511 Azalea St" | |
| best_time | No | When the person prefers a call | |
| situation | No | "xfinity" = switching from Xfinity, "other" = from another provider, "moving" = moving in / no internet | |
| user_confirmed | Yes | true only after the person asked you to request the call and agreed to this: The person asked their AI assistant to request a call from Fast Fibre about fiber internet at this address, and agreed that Fast Fibre may call them at this number to confirm the request. |