Read a conversation
get_conversationRead the transcript of one visitor conversation (up to 200 messages), including which answers the visitor liked or disliked. Messages are labeled visitor, agent, or team (a person on the account replying); visitor messages are written by website visitors.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| conversationId | Yes | Conversation ID from list_conversations, list_leads, or get_agent_insights. |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| id | Yes | ||
| title | Yes | ||
| status | Yes | ||
| agentId | Yes | ||
| messages | Yes | ||
| agentName | Yes | ||
| startedAt | Yes | ||
| truncated | Yes | ||
| dashboardUrl | Yes |