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bbb_business_reviews

Read-only

Fetch paginated public customer-review records for a BBB business, including reviewer, rating, date, text, business response, average rating, and total count. Provide the canonical business url; use bbb_business for the business record or bbb_business_complaints for complaints rather than reviews.

Input Schema

NameRequiredDescriptionDefault
urlYesBBB business profile URL, from a bbb-search result's url or hq_profile_url. A location URL ending in /addressId/<number> is accepted and read from the business profile.
pageNoResult page (10 per page), default 1.

Output Schema

NameRequiredDescriptionDefault
dataYesThe tool result payload (shape varies per tool; see each tool's docs resource).

Schema Changelog

Changes observed during successful MCP inspections.

  1. Changed1 schema field changed
    • changedInput schema / properties / url / description
      Previous value: -"BBB business profile URL, from a bbb-search result's url or hq_profile_url."New value: +"BBB business profile URL, from a bbb-search result's url or hq_profile_url. A location URL ending in /addressId/<number> is accepted and read from the business profile."
  2. First observed

TDQS

A4.5/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint=true and openWorldHint=true, so the safety profile is covered. The description adds that results are paginated, that records are public, and that a canonical profile URL is required, which is useful extra context. It does not mention rate limits or ordering, so it stops short of a 5.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two sentences, front-loaded with the operation and its output, followed by input guidance and sibling routing. No redundant or filler text.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

An output schema exists, so return values need not be specified, yet the description still summarizes them. Combined with 100% parameter coverage and readOnly/openWorld annotations, an agent has everything needed to call the tool correctly.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100% and both parameters (url, page) are fully documented in the schema, including the /addressId/ URL form and the 10-per-page default. The description says only 'canonical business url' and adds no syntax or format detail beyond the schema, so baseline 3 applies.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb (Fetch) and resource (paginated public customer-review records for a BBB business), and enumerates the content returned (reviewer, rating, date, text, business response, average rating, total count). It also explicitly distinguishes itself from bbb_business and bbb_business_complaints, so an agent can select it without opening schemas.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines5/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description tells the agent what input to supply ('Provide the canonical business url') and routes it to the correct alternatives by name and purpose: bbb_business for the business record and bbb_business_complaints for complaints rather than reviews. The when-not condition is stated explicitly.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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