Search tickets
zammad_search_ticketsRead-only
Search tickets with Zammad's query syntax. With Elasticsearch on the instance you can use fields, e.g. state.name:open AND group.name:Sales, customer.email:"a@b.com", title:invoice, number:20001; a plain word searches ticket text. Replies carry ids plus names (group, state, priority, owner, customer). GET /api/v1/tickets/search?expand=true.
Input Schema
TableJSON Schema
| Name | Required | Description | Default |
|---|---|---|---|
| page | No | Page number, from 1 (default 1). Pass the previous reply's next_page. | |
| query | Yes | Search query. | |
| sort_by | No | Field to sort by, e.g. updated_at or created_at. | |
| order_by | No | Sort direction (default: relevance). | |
| per_page | No | Results per page, 1-100 (default 25). |