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Zammad MCP by usefulapi

List organizations

zammad_list_organizations
Read-only

List customer organizations with domain, VIP flag and member ids. Needs an agent token. GET /api/v1/organizations.

Input Schema

NameRequiredDescriptionDefault
pageNoPage number, from 1 (default 1). Pass the previous reply's next_page.
per_pageNoResults per page, 1-100 (default 25).

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observed

TDQS

A3.7/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnly/openWorld/non-destructive, so the safety profile is covered; the description adds genuinely useful context the annotations lack, namely the required agent token and the fields returned. It does not describe rate limits or full return shape, but it adds real value beyond structured data.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Three short, front-loaded sentences with essentially no waste. The trailing 'GET /api/v1/organizations' endpoint line is mildly redundant but still useful for context.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

No output schema exists, so the description appropriately names the returned fields, and it adds the auth requirement while the schema handles pagination. For a simple read-only list tool this is nearly complete, missing only explicit sibling routing.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, and both parameters (page, per_page) are fully documented in the schema including the next_page continuation hint. The description adds nothing about parameters, so baseline 3 applies.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb and resource ('List customer organizations') and even names the returned fields (domain, VIP flag, member ids). It distinguishes itself naturally from the singular zammad_get_organization, but never explicitly differentiates from the sibling zammad_search_organizations, which is the closest alternative.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Usage is only implied: 'List' suggests enumerating the whole collection versus the search sibling, and 'Needs an agent token' gives an auth precondition, but there is no explicit when-to-use-this-vs-search_organizations guidance or exclusions. Adequate but with a clear gap.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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