Add internal note
zammad_add_internal_noteDestructive
WRITE: add an INTERNAL note (visible to agents only, never e-mailed to the customer) to ONE ticket. Needs an agent's token (a customer's token is refused, because Zammad would make the note public). The ticket's other data is not changed. POST /api/v1/ticket_articles with type=note, internal=true.
Input Schema
TableJSON Schema
| Name | Required | Description | Default |
|---|---|---|---|
| body | Yes | Note text (plain text). | |
| subject | No | Optional note subject (one line). | |
| ticket_id | Yes | Zammad ticket id. |