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Vision Helpdesk MCP by usefulapi

List ticket statuses

vision_list_statuses
Read-only

The ticket statuses of a department (ids and names), for filters and status changes. ticket / get_status.

Input Schema

NameRequiredDescriptionDefault
department_idYesDepartment id (statuses are per department).

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observed

TDQS

A3.5/5.0
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

The annotations already declare readOnlyHint=true, destructiveHint=false, and openWorldHint=true, so the safety profile is covered. The description adds useful context that statuses are per department and include ids and names, but it does not disclose pagination, ordering, or permission behavior beyond what the annotations provide.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is short and front-loads the key information about what is returned and why it is useful. The trailing 'ticket / get_status.' is slightly cryptic, but overall it remains efficient.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple read-only list tool with one fully documented parameter and no output schema, the description supplies adequate return-content context: ids and names. It could be more complete by noting ordering or pagination, but the essential information is present.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, and the schema already documents department_id as the required department id. The description's phrase 'of a department' reinforces scope but adds no syntax or format detail beyond the schema.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description states the specific resource and scope: ticket statuses of a department, including ids and names. It is clear enough to distinguish from sibling tools like vision_list_priorities or vision_list_ticket_types, though it does not explicitly name those alternatives.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The phrase 'for filters and status changes' implies when the results are useful, but it does not explicitly say when to use this tool versus similar list tools. No exclusions or alternative-selection guidance are provided.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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