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Vision Helpdesk MCP by usefulapi

Get dashboard counts

vision_get_dashboard_counts
Read-only

The ticket counts of the staff dashboard (quick view): for example new, open, overdue and assigned tickets. ticket / quick_view.

Input Schema

NameRequiredDescriptionDefault

No arguments

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observed

TDQS

B3.1/5.0
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already establish readOnlyHint=true and destructiveHint=false, so the safety profile is covered. The description adds the useful scope of returned counts (new, open, overdue, assigned), but does not disclose return shape, freshness, or any authorization/rate-limit context.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is short and front-loads the main purpose. The trailing fragment 'ticket / quick_view.' is somewhat cryptic and slightly reduces polish, but overall there is little waste.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a zero-parameter read-only tool with no output schema, the description is only partially complete: it lists example count types but does not specify the exact return fields or dashboard scope. It is adequate to recognize the tool, but not fully self-contained.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The tool has zero parameters, so parameter semantics are inherently simple and the schema has nothing to document. The description does not need to explain parameters and creates no confusion.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose3/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description identifies a specific resource (staff dashboard ticket counts) and gives example categories, so the basic intent is clear. However, it is phrased as a noun fragment rather than a clear verb+resource statement and does not explicitly distinguish this quick-view count tool from sibling ticket-listing/search tools.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

It implies use for a dashboard quick view, but gives no explicit guidance on when to use this tool versus alternatives such as vision_list_tickets or vision_get_client_summary. There are no exclusions or conditions stated.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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