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trengo

List users

trengo_list_users
Read-only

List the agents (users) in the Trengo account — use their ids to assign tickets or filter. Trengo: GET /users.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
pageNoPage number (1-based). Omit for the first page.
sortNoSort column (default id).

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observed

TDQS

A3.8/5.0
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint=true, so the safe-read profile is covered. The description adds the underlying endpoint ('Trengo: GET /users'), which is minor context, but says nothing about pagination behavior or result size despite a page parameter existing.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

A single compact sentence with the purpose front-loaded and the endpoint mapping trailing. Nothing is wasted.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple read-only list tool with a fully documented schema and no output schema, the description covers what is returned (agents/users) and why it matters. It could note pagination limits but is otherwise sufficient.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100% with only two parameters, so the schema already documents page and sort fully. The description adds no parameter detail, which is acceptable at this coverage level but earns no extra credit.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb ('List') and resource ('agents/users in the Trengo account'), and disambiguates that 'agents' and 'users' refer to the same entity. An agent can distinguish this from siblings like trengo_list_contacts or trengo_list_teams.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The clause 'use their ids to assign tickets or filter' implies a downstream use case, but there is no explicit when-to-use or when-not-to-use guidance and no named alternative for retrieving account members. Usage is implied rather than stated.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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