Get agent performance
trengo_get_agent_performancePer-agent performance over a period: messages sent, notes, tickets assigned and closed, average first response and resolution times (with and without business hours). Trengo: GET /reporting/agent_performance.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| page | No | Page number (1-based). Omit for the first page. | |
| end_date | No | Period end as ISO 8601, e.g. 2026-09-01T00:00:00+00:00. Give it together with its pair. | |
| team_ids | No | Only these team ids. | |
| user_ids | No | Only these user ids. | |
| label_ids | No | Only these label ids. | |
| start_date | No | Period start as ISO 8601, e.g. 2026-09-01T00:00:00+00:00. Give it together with its pair. | |
| channel_ids | No | Only these channel ids. |