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Textline MCP by usefulapi

Create contact

textline_create_customer

WRITE: add a contact (customer) to the Textline address book. Sends nothing to the contact. POST /api/customers.json.

Input Schema

NameRequiredDescriptionDefault
nameNoFull name.
tagsNoTags, e.g. ['VIP', 'new_lead'] (underscores instead of spaces).
emailNoEmail address.
notesNoNotes on the contact (replaces the existing notes).
phone_numberYesThe contact's phone number.

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observed

TDQS

A3.6/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint=false, openWorldHint=true, idempotentHint=false, and destructiveHint=false. The description adds genuinely useful context beyond them by clarifying that no message is dispatched to the contact and by naming the underlying endpoint, which tells the agent this is a silent record write rather than a messaging action.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Three short fragments, front-loaded with the operation class and the core action, with nothing padded. The trailing endpoint reference adds little for an agent but costs only a few tokens.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

As a creation tool with annotations but no output schema, the description covers the essential what and the key non-obvious behavior (no message sent). It omits what is returned on success and whether re-posting the same phone number creates a duplicate or returns the existing contact, which is notable given idempotentHint=false.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so all five parameters are already documented in the schema with formats, lengths, and patterns. The description contributes no additional parameter meaning, so the baseline 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb and resource: 'add a contact (customer) to the Textline address book', which an agent can easily separate from textline_get_customer and textline_update_customer. The 'WRITE:' prefix reinforces the operation class, though it does not explicitly contrast with the closest siblings.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Usage is only implied: the WRITE label and 'add' verb indicate a creation operation. There is no explicit statement of when to prefer this over textline_update_customer, nor any prerequisite such as required permissions or how duplicates by phone number are handled.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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